Five Guys

4.3
748 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 4663 Airport Blvd. in Mobile is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
4663 Airport Blvd., Mobile, AL
36608, United States

Hours

Reviews

4.3
748 reviews
5 stars
463
4 stars
149
3 stars
59
2 stars
25
1 star
52

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service varied widely, with some praising friendly and fast service, while others reported rude staff and poor management.

Food Quality

While many customers enjoyed the burgers and fries, there were complaints about blandness, incorrect orders, and inconsistency in food preparation.

Pricing Concerns

Numerous reviews highlighted that the prices are considered high for the quality and portion sizes, leading to dissatisfaction among customers.

Cleanliness Issues

Several customers noted cleanliness problems, particularly in the dining area and with food handling practices, raising concerns about hygiene.

Overall Experience

The overall experience was mixed, with some customers expressing strong loyalty and satisfaction, while others vowed not to return due to various issues.
  • KM
    Kim M
    Oct 19, 2025
    1.0
    Food order was wrong when they were cooking each receipt to order. Cashier didnt accurately ring in order & had an attitude. Was craving a good buger while visiting from out of town & didnt get it. Drink was flat from the soda machine. Awful! I threw away $22 worth of food - better that then be sick. Have better attitudes & do better! Totally unsatisfactory!!
  • BM
    Brandy Morrel
    Sep 26, 2025
    1.0
    This place is priced for fine dining with fast food. Definitely not recommended however the staff is alot nicer than most fast food
  • AH
    A H
    Sep 6, 2025
    5.0
    This is the best 5 guys I’ve ever been to. The employees are super friendly, nice, and work fast. They greeted me with a smile and gave me a huge smile when I left. They seem happy at their place of employment, and provide genuinely great customer service. The food quality is great, and so are the prices.
  • KE
    Keo Embley
    Aug 28, 2025
    4.0
    Very friendly workers
  • CY
    craig youngman
    Aug 11, 2025
    2.0
    The woman who took my order was delightful, but otherwise I have no idea why this place is so popular. Got a greasy burger on an untoasted, soggy bun, and the Cajun seasoning on the fries tasted like something out of a plastic jar bought from a discount bin. I won't be going back.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.