Five Guys

4.3
685 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 5319 Hwy 90 W. in Mobile is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Five Guys
5319 Hwy 90 W., Mobile, AL
36619, United States

Hours

Reviews

4.3
685 reviews
5 stars
418
4 stars
145
3 stars
60
2 stars
27
1 star
35

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers for being delicious and well-cooked, though there were complaints about soggy fries and greasy food.

Service Experience

While many reviews highlighted friendly and helpful staff, there were also reports of poor service, including understaffing and unclean dining areas.

Pricing Concerns

Numerous customers expressed dissatisfaction with the high prices, feeling that the quality did not justify the cost.

Cleanliness Issues

Several reviews noted cleanliness problems, including dirty tables and unpleasant odors in the restaurant.

Consistency

Some customers mentioned a decline in quality and service compared to previous visits, indicating inconsistency across experiences.
  • BR
    Brian Richard
    Oct 9, 2025
    4.0
    Good burgers But messy.
  • JP
    James Pruitt
    Sep 28, 2025
    2.0
    No business charging folks $41 when the food is just slopped with grease and soggy nasty fries and flat drinks.
  • KP
    Ken Pflug
    Sep 23, 2025
    4.0
    Burgers were great though the fries were soggy and not very good.
  • BB
    Brendan
    Sep 15, 2025
    5.0
    Place was quick to get my order, clean, organized and nice atmosphere. Food came out quick, hot and ready. Ordered a bacon cheeseburger with cajun fries. It was very good, I will definitely be coming back.
  • EB
    Elizabeth Bryant
    Sep 12, 2025
    2.0
    Ordered on door dash. Won't be ordering from Five Guys anymore. our last two orders have been severely short on fries, bacon on our burgers, etc.Used to be topnotch about 6 months ago but I guess new owners/mgmt... IDK what has happened but my last two experiences has been a total ripoff!!! Thank you so much doordash for my refund

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.