Dunkin'

3.7
536 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Mobile, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1753 Springhill Ave, Mobile, AL
36607, United States

Hours

Reviews

3.7
536 reviews
5 stars
260
4 stars
88
3 stars
60
2 stars
30
1 star
98

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality varied significantly, with some praising friendly and efficient staff while others reported rude and unprofessional behavior.

Order Accuracy

Many customers expressed frustration with incorrect orders, including wrong drinks and missing items, leading to dissatisfaction.

Product Freshness

Feedback on product freshness was mixed; while some enjoyed fresh coffee and food, others complained about stale donuts and burnt items.

Drive-Thru Efficiency

The drive-thru service received positive remarks for its speed and efficiency, contrasting with longer wait times reported inside the store.

Management Issues

Several reviews highlighted concerns about management, including poor training of staff and inadequate inventory management.
  • DL
    Daniel Lyons
    Nov 20, 2025
    5.0
    Don’t pass this place up. It’s a hidden gem.
  • KP
    Keziah Preston
    Nov 6, 2025
    1.0
    Poor experience
  • MO
    Michael Odom
    Nov 5, 2025
    4.0
    It's Dunkin, no surprises here
  • AA
    Angelina
    Oct 14, 2025
    1.0
    I am still in the hospital healing from giving birth 4 days ago, and my fiancé ordered 2 drinks. An iced brown sugar shaken espresso and an iced pumpkin latte. The shaken espresso was ordered as a large. When she tried handing him a small espresso he asked for it to be corrected; she first tried pouring it into a large cup and filling the rest of the large cup with ice (in front of him) instead of remaking it. Then he gets to the hospital with MY iced pumpkin latte and it has NO coffee what so ever in it. Imagine my surprise when I’m extremely exhausted and it’s just milk and flavoring. We both tried calling the phone number and it doesn’t even connect you to the store.
  • PB
    Paul J Byars
    Oct 2, 2025
    1.0
    You're better off going through drive thru or another location. 20 minute wait in-store.

Frequently Asked Questions About Dunkin'

What are the regular opening hours for Dunkin' in Mobile, AL?

Dunkin' in Mobile, AL is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' offers both curbside pickup and delivery services at this location.