Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Mobile, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted consistently poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Cleanliness and Hygiene
Several reviews mentioned unsanitary conditions, including staff handling food without gloves and dirty dining areas.
Food Quality
Customers expressed dissatisfaction with the quality of food and drinks, citing stale items and poorly made beverages.
Staffing Issues
Frequent mentions of being understaffed and long wait times contributed to negative experiences.
HE
Haley Elaine
Dec 31, 2025
2.0
The lady at the window was unfriendly and acted like she hated her job yesterday morning. I went yesterday for a pickup order and they gave me the wrong coffee. My coffee was made wrong and I could tell they didn't care (I know because I make coffee daily with coffee syrups and cold foam) I could tell immediately the color was off but gave the benefit of the doubt. But once I tasted it I could tell they only added the hazelnut syrup I ordered in it and no butter pecan. They also didn't add full pumps of syrup. I had 2 pumps of hazelnut and 4 pumps of butter pecan and the coffee was STILL strong. I also added cold foam and they handed it to me with no cold foam. I circled back around bc I knew it was wrong she took my drink, and still gave me the same crap and just added a small amount of cold foam. The first time I visited it was perfect and I can tell they did it how I ordered it, but whoever worked yesterday was careless. I hate when they gaslight you and look at you like you're crazy when you're nice to them. If you hate your job don't take it out on me.
MR
Melissa Reed
Nov 13, 2025
5.0
I don't know what crew was working this morning when I pulled into the long line in the drive thru, all I know is they were amazingly fast. Great job!
BL
Bernette Lee
Nov 10, 2025
3.0
Ordered breakfast meal. Hash brown was cooked in burnt grease sandwich was dry coffee was the only thing good 👍🏿
KP
Keziah Preston
Oct 29, 2025
2.0
Mmm very poor service and my donut was dry and hard my croissant was rubbery but my iced coffee was good
What are the regular opening hours of this Dunkin' location?
This Dunkin' location in Mobile, AL is open every day from 5:00 AM to 7:00 PM.
Does this Dunkin' offer delivery and curbside pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup options for customer convenience.
Can I order Dunkin' products ahead of time through a mobile app?
Yes, you can use the Dunkin' mobile app available on iOS and Android to order ahead and enjoy a fast grab and go experience.
What are some of the special menu items offered during the holiday season at Dunkin'?
During the holiday season, Dunkin' features new items like the Cookie Butter Cloud Latte, Berry Sangria Refresher, and returning favorites such as Peppermint Mocha and Toasted White Chocolate Signature Lattes.
What types of meals can I get at this Dunkin' location?
This Dunkin' serves breakfast, lunch, and brunch meals including coffee, espresso, breakfast sandwiches, donuts, and tea.
Is there a drive-thru available at this Dunkin'?
Yes, the Dunkin' location at 505 Schillinger Rd S in Mobile, AL has a drive-thru for convenient service.
What other coffee shops or restaurants are near this Dunkin' location?
Nearby you can find Starbucks and another Dunkin', as well as fast food restaurants like Krystal, Chick-fil-A, Waffle House, and Popeyes.
Are there any pharmacies or urgent care centers close to this Dunkin'?
Yes, Maxem Health Urgent Care Mobile and American Family Care West Mobile are nearby for medical and urgent care needs.
What shopping options are near this Dunkin'?
Close to this Dunkin' are several retail stores including Bama Fever - Tiger Pride for sporting goods, Ross Dress for Less, Ulta Beauty, Charlotte Tilbury salon, and Mattress Firm.
How can nearby places help me find this Dunkin' or enhance my visit?
Nearby landmarks like T-Mobile store and Wells Fargo ATM make it easier to locate the Dunkin'. You might also enjoy stopping by nearby dining options like Krystal or Starbucks after your visit.