Dunkin'

3.6
583 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Mobile, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
505 Schillinger Rd S, Mobile, AL
36695, United States

Hours

Reviews

3.6
583 reviews
5 stars
271
4 stars
99
3 stars
61
2 stars
40
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Cleanliness and Hygiene

Several reviews mentioned unsanitary conditions, including staff handling food without gloves and dirty dining areas.

Food Quality

Customers expressed dissatisfaction with the quality of food and drinks, citing stale items and poorly made beverages.

Staffing Issues

Frequent mentions of being understaffed and long wait times contributed to negative experiences.
  • HE
    Haley Elaine
    Dec 31, 2025
    2.0
    The lady at the window was unfriendly and acted like she hated her job yesterday morning. I went yesterday for a pickup order and they gave me the wrong coffee. My coffee was made wrong and I could tell they didn't care (I know because I make coffee daily with coffee syrups and cold foam) I could tell immediately the color was off but gave the benefit of the doubt. But once I tasted it I could tell they only added the hazelnut syrup I ordered in it and no butter pecan. They also didn't add full pumps of syrup. I had 2 pumps of hazelnut and 4 pumps of butter pecan and the coffee was STILL strong. I also added cold foam and they handed it to me with no cold foam. I circled back around bc I knew it was wrong she took my drink, and still gave me the same crap and just added a small amount of cold foam. The first time I visited it was perfect and I can tell they did it how I ordered it, but whoever worked yesterday was careless. I hate when they gaslight you and look at you like you're crazy when you're nice to them. If you hate your job don't take it out on me.
  • MR
    Melissa Reed
    Nov 13, 2025
    5.0
    I don't know what crew was working this morning when I pulled into the long line in the drive thru, all I know is they were amazingly fast. Great job!
  • BL
    Bernette Lee
    Nov 10, 2025
    3.0
    Ordered breakfast meal. Hash brown was cooked in burnt grease sandwich was dry coffee was the only thing good 👍🏿
  • KP
    Keziah Preston
    Oct 29, 2025
    2.0
    Mmm very poor service and my donut was dry and hard my croissant was rubbery but my iced coffee was good
  • TT
    Tashi
    Oct 29, 2025
    5.0
    Brown sugar iced coffee is good

Frequently Asked Questions About Dunkin'

What are the regular opening hours of this Dunkin' location?

This Dunkin' location in Mobile, AL is open every day from 5:00 AM to 7:00 PM.

Does this Dunkin' offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup options for customer convenience.