Customer service experiences vary widely, with some praising friendly staff while others report rude and unprofessional behavior.
Food Consistency
Food quality is inconsistent, with reports of cold or improperly prepared items, but some customers enjoyed their meals.
Wait Times
Long wait times at the drive-thru and for food orders are frequently mentioned, leading to customer frustration.
Ice Cream Issues
Several customers reported problems with ice cream orders, including underfilled cups and incorrect flavors.
Cleanliness and Atmosphere
The restaurant is generally noted for being clean, but some customers expressed discomfort with the atmosphere during busy times.
RK
Ryan Keller
Oct 20, 2025
1.0
What are you doing here? Bops is right around the corner!
JG
Julia Gillan
Sep 28, 2025
4.0
Consistent DQ
LB
Lawrence Boley
Aug 30, 2025
1.0
Don’t go on the weekend with no manager NOBODY and I mean NOBODY can do there job 5 cars came and went while I waited got terrible service
IA
Incognitoria Anonymousita
Jun 11, 2025
1.0
It took quite a while for anyone to respond at the drive-thru intercom when they finally did they sounded tired and dry and lazy. I place my order. Ordered something different....new.... the Superman cookie dough cake batter blizzard. And I drove off. Much to my dismay it ended up being a cup full of vanilla ice cream with a drizzle of blue dye, some sprinkles and a handful of cookie dough...all toppings on top...not thoroughly mixed in...ridiculous 😮💨. I went back to see if I could get a different one and they told me no. I'm not happy 😢 with my purchase. What happened to making sure that the customer Is satisfied? Ridiculous...after spending $20 on ice cream you'd think they'd accommodate me. As many times as we've been there. 🙄
PR
Paul Raulerson
Jun 7, 2025
5.0
Mrs April was awesome and so sweet to me and my family!food was delicious 😋
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours for Dairy Queen Grill & Chill in Mobile, AL?
The Dairy Queen Grill & Chill in Mobile is open from 10:00 AM to 10:00 PM on weekdays, extends to 11:00 PM on Fridays and Saturdays, and is open from 11:00 AM to 10:00 PM on Sundays.
What signature menu items does Dairy Queen Grill & Chill offer?
They specialize in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, and Grillburgers.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location includes a drive-thru for convenient ordering.
Is the Dairy Queen Grill & Chill in Mobile family-friendly and accessible?
Yes, it is family-friendly with booster seats, high chairs, wheelchair accessibility, and restrooms available.
Can I use WiFi at the Dairy Queen Grill & Chill on S University Blvd?
Yes, free WiFi is available for customers at this location.
Are there outdoor seating options at Dairy Queen Grill & Chill in Mobile?
Yes, outdoor seating is available at this Dairy Queen location.
Where is Dairy Queen Grill & Chill located?
It is located at 106 S University Blvd, Mobile, AL 36608-3045, United States.
What are some nearby fast-food restaurants around Dairy Queen Grill & Chill?
Nearby fast-food options include Krystal, PDQ, Cook Out, and Hungry Howie's Pizza, providing customers with additional dining choices in the area.
What banks are near Dairy Queen Grill & Chill for customers who may need financial services?
Nearby banks and financial services include River Bank & Trust, Regions Bank, and Western Union, which customers can visit before or after dining.
Are there educational institutions near Dairy Queen Grill & Chill for those visiting the University area?
Yes, nearby educational institutions include the University of South Alabama Psychology Department, USA College of Education, South Alabama Research and Inservice Center, and USA Hospitality & Tourism Management Program, making it convenient for students and staff to grab a meal or treat.