While some customers praised the friendly staff, others reported rude management and poor service experiences.
Food Quality
Mixed reviews on food quality; some enjoyed the ice cream and certain menu items, while others experienced spoiled or poorly prepared food.
Speed of Service
Many customers complained about slow service, particularly in the drive-thru, with long wait times reported.
Cleanliness
Some customers noted that the location was clean, while others described it as filthy and in need of maintenance.
Order Accuracy
Several reviews mentioned issues with incorrect orders and unavailability of menu items.
KP
Katrina Porter
Dec 22, 2025
5.0
Food was fast service and fresh Jessica was so sweet excellent customer service
RH
Ryan Hart
Nov 30, 2025
5.0
Best ice cream and ice 🍨 cakes
KU
Koalsphere Ultra
Nov 14, 2025
5.0
The night staff will give you the best portion size in their ice cream looks just like the image on the commercials.
JJ
Jasmin Johnson
Oct 25, 2025
1.0
Came to pick up an order on government and the doors were locked, no ones responded in the drive thru and they didn't answer the phone. Suddenly an employee drove up and unlocked the door. This whole time a lady was in there and stated she doesn't unlock the doors or work drive thru when she's there by herself. It's 10:50 am. If your scared find another job
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Mobile specialize in?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries at their fast-food chain location.
Where is Dairy Queen Grill & Chill located?
It is located at 1354 Government St, Mobile, AL 36604-2008, USA.
What are the opening hours of Dairy Queen Grill & Chill on weekends?
On Saturdays and Sundays, Dairy Queen Grill & Chill is open from 10:30 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer outdoor seating and Wi-Fi?
Yes, the location provides outdoor seating and free Wi-Fi for customers.
Is Dairy Queen Grill & Chill in Mobile family-friendly and accessible for children?
Yes, the restaurant is family-friendly, welcomes children, and provides high chairs and wheelchair accessibility.
Can I place an order online or use a mobile app for deals at this Dairy Queen location?
Yes, you can order online through their website and download the Dairy Queen app for exclusive deals.
Does Dairy Queen Grill & Chill in Mobile have a drive-thru service?
Yes, the restaurant offers a drive-thru service for customer convenience.
What nearby religious organizations can I visit before or after dining at Dairy Queen?
Nearby religious organizations include Grace Lutheran Church, Outbreak Christian Ministries, Living Word Christian Center, All Saints Episcopal Church, Mobile Marathon, and Open Table United Church of Christ.
Are there nearby places for automotive services if I visit Dairy Queen Grill & Chill?
Yes, nearby automotive services include Take 5 Oil Change, Texaco Mobile gas station, and Chevron convenience store with automotive parts.
What nearby shopping or convenience stores can I visit around Dairy Queen Grill & Chill?
Walgreens pharmacy and convenience store, as well as Redbox rental kiosks and Filtersnow shopping services, are located near the Dairy Queen.