Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.7
577 reviews
5 stars
228
4 stars
133
3 stars
89
2 stars
41
1 star
86
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported slow service, especially in the drive-thru, with long wait times and unresponsive staff.
Food Quality
Several reviews highlighted poor food quality, including spoiled ingredients, incorrect orders, and unsatisfactory meal preparation.
Customer Service
While some customers praised the friendliness of the staff, others experienced rude or unhelpful service, particularly from management.
Cleanliness
Mixed feedback on cleanliness; some customers noted the location was clean, while others described it as filthy.
Ice Cream Praise
Despite the issues, many customers enjoyed the ice cream offerings, particularly the Blizzards, and noted they were generally good.
- KKKrystal Ball (KoalShpere)Nov 14, 20255.0The night staff will give you the best portion size in their ice cream looks just like the image on the commercials.
- JJJasmin JohnsonOct 25, 20251.0Came to pick up an order on government and the doors were locked, no ones responded in the drive thru and they didn't answer the phone. Suddenly an employee drove up and unlocked the door. This whole time a lady was in there and stated she doesn't unlock the doors or work drive thru when she's there by herself. It's 10:50 am. If your scared find another job
- CKCharles KimOct 7, 20254.0Service was just too slow at drive thru
- ARAshlyn L RaySep 26, 20251.0I just went and got a 7$ meal. My hamburger was specially ordered to only have cheese and mayo. The mayonnaise was absolutely disgusting and spoiled. And there was no cheese. I called the manager just to simply let them know their mayo might need to be checked bc it smelled bad and was chunky on my burger and the manager was beyond rude! Customer service 1/10 and food 0/10. Needs better management and cooks!
- DHDave HardinSep 24, 20254.0Chicken strips and white gravy is the go to here. Did have an upset stomach later.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food does Dairy Queen Grill & Chill in Mobile specialize in?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries at their fast-food chain location.
Where is Dairy Queen Grill & Chill located?
It is located at 1354 Government St, Mobile, AL 36604-2008, USA.
What are the opening hours of Dairy Queen Grill & Chill on weekends?
On Saturdays and Sundays, Dairy Queen Grill & Chill is open from 10:30 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer outdoor seating and Wi-Fi?
Yes, the location provides outdoor seating and free Wi-Fi for customers.
Is Dairy Queen Grill & Chill in Mobile family-friendly and accessible for children?
Yes, the restaurant is family-friendly, welcomes children, and provides high chairs and wheelchair accessibility.
Can I place an order online or use a mobile app for deals at this Dairy Queen location?
Yes, you can order online through their website and download the Dairy Queen app for exclusive deals.
Does Dairy Queen Grill & Chill in Mobile have a drive-thru service?
Yes, the restaurant offers a drive-thru service for customer convenience.
What nearby religious organizations can I visit before or after dining at Dairy Queen?
Nearby religious organizations include Grace Lutheran Church, Outbreak Christian Ministries, Living Word Christian Center, All Saints Episcopal Church, Mobile Marathon, and Open Table United Church of Christ.
Are there nearby places for automotive services if I visit Dairy Queen Grill & Chill?
Yes, nearby automotive services include Take 5 Oil Change, Texaco Mobile gas station, and Chevron convenience store with automotive parts.
What nearby shopping or convenience stores can I visit around Dairy Queen Grill & Chill?
Walgreens pharmacy and convenience store, as well as Redbox rental kiosks and Filtersnow shopping services, are located near the Dairy Queen.