Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.0
468 reviews
5 stars
238
4 stars
106
3 stars
46
2 stars
24
1 star
54
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Mixed reviews on food quality; some enjoyed fresh and delicious items, while others received cold or unsatisfactory meals.
Cleanliness
Several reviews mentioned cleanliness issues in the dining area and unsanitary food preparation.
Customer Experience
While some customers praised friendly staff and quick service, many expressed frustration with unprofessional behavior and lack of responsiveness.
Drive-Thru Problems
Customers frequently experienced issues with the drive-thru, including long waits and staff not taking orders.
- TCTerri ChanceryNov 19, 20254.0My dad and I went through the drive through on the way home from a medical appointment. The food came fast enough and was hot. They did give us one napkin to share between us.
- SSShermonicia SlaughterOct 17, 20255.0Me and my kids favorite place!
- RWRobin WrightSep 8, 20255.0Love the soft serve dip cones.
- LKLakia KellyOct 11, 20225.0Fast and good food
- SBS BFeb 9, 20161.0I came here to pick up an ice cream cake for my mom's birthday. I brought the cake to the counter to see what flavor cake it was since it didn't say on the cake itself. The cashier guy walked off and went and helped drive through and didn't a knowledge me. I waited for over 5 minutes for someone to just tell me what kind of cake it was and decided to leave. The worst customer service I've ever had!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Mobile, AL offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, fries, Blizzard® Treats, chicken strip baskets, Grillburgers®, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill at 3213 Springhill Ave?
The restaurant is open daily from 10:30 AM to 10:00 PM.
Does this Dairy Queen location provide any special services for families and children?
Yes, it is family-friendly, offers high chairs, outdoor seating, restroom facilities, and is welcoming to children.
Is there a drive-thru available at Dairy Queen Grill & Chill on Springhill Ave?
Yes, this location has a drive-thru service for convenient ordering and pickup.
Can customers order food online or use a mobile app for Dairy Queen Grill & Chill in Mobile?
Yes, customers can order online via their website and download the Dairy Queen app for exclusive deals and mobile ordering and rewards.
What accessibility features are available at Dairy Queen Grill & Chill on Springhill Ave?
The location is wheelchair accessible and provides free WiFi for customers.
What nearby restaurants can I visit around Dairy Queen Grill & Chill at 3213 Springhill Ave?
Nearby restaurants include Burger King, Morrison Cafeteria, Saucy-Q Bar B Que, Wingfield's BBQ, and Church’s Texas Chicken, providing various dining options before or after your visit.
Are there any nearby health or nutrition stores around Dairy Queen Grill & Chill for additional refreshments?
Yes, Luxe Nutrition, a health food store and coffee shop, is located nearby for those interested in healthy beverages and snacks.
Which nearby services could be useful if I want to combine errands with my visit to Dairy Queen Grill & Chill?
Nearby services include Jackson Hewitt Tax Service for accounting, Mobile Vet Center for community and counseling services, and Bladez Barbershop for grooming needs.
Where can I find more information or updates about Dairy Queen Grill & Chill on social media?
You can visit their Facebook page at https://www.facebook.com/springhilldq/ or follow @DairyQueen on Twitter for updates and promotions.