Chipotle Mexican Grill

Reviews

• AJ

  Angel Johnston

  5 days ago
  2.0
  The food was very awful this time I usually go once a week.normally it’s decent. This time it was not my chicken tasted half done and seedy! I didn’t think chicken could’ve seedy!!! The black beans had been there for a while and the rice as well!! I got little portions of food after waiting all day to eat there. I was very disappointed and also disrespected especially when after me and my group of 3 got done ordering the person behind me slowly waited to order and I guess they didn’t think I would notice but had to go back up front to ask for a lid for my bowl and the employee was making the bowl from the holding food spot which made their bowl fresh with the newer warmer food! I’m so disappointed! Will not be going to this location anytime soon! I always spend good money there! It’s always at least 3-4 bowls I get for me and my crew. And always spend 50+ dollars there! Will definitely be taking photos of the food next time! 😢 I wish I had photos to share this time!
• MA

  Markayla Allen

  Nov 17, 2025
  1.0
  They are unnecessarily mean and they are always in a rush.The management sucks and is also rude,everytime I go in there they are always out of something.And they act like they don’t want people coming in and don’t appreciate the customers and that sucks because this building is the one closest to where I live. I drove almost two hours for Chipotle, and this location made me regret it. I waited about 20 minutes just for chicken to finish cooking. When it was finally my turn, the manager (I believe her name was Simone) was making the orders, and the portions were shockingly small. I had to ask for more at almost every step. At the register, I asked for two sides of vinaigrette and was told they "only had it on the DML side." | had no idea what that meant, but I said I was happy to pay for it. Instead of simply ringing it up, they told me I had to order it through the app. After going back and forth and asking for the manager, I was told again to use the app. I paid for my food, got on the app, and - surprise-there was no option to add vinaigrette. When I asked the cashier, she said, "| don't know, I don't use the app." Then why insist that's the only way to get it? After more frustration, they finally managed to give me the two sides, but every single interaction was met with irritation or hostility, despite me approaching them kindly and respectfully. There is clearly a major issue with customer service and management at this location. I wouldn't recommend it, and I definitely won't be returning.
• KP

  Kay P

  Nov 10, 2025
  1.0
  Many of the workers are always rude and act like they don’t ant to be there. There isn’t ever any vinaigrette or fajita veggies available no matter what time of the day that I go.
• ES

  EJ Swift

  Nov 7, 2025
  1.0
  I drove almost two hours for Chipotle, and this location made me regret it. I waited about 20 minutes just for chicken to finish cooking. When it was finally my turn, the manager (I believe her name was Simone) was making the orders, and the portions were shockingly small. I had to ask for more at almost every step. At the register, I asked for two sides of vinaigrette and was told they “only had it on the DML side.” I had no idea what that meant, but I said I was happy to pay for it. Instead of simply ringing it up, they told me I had to order it through the app. After going back and forth and asking for the manager, I was told again to use the app. I paid for my food, got on the app, and—surprise—there was no option to add vinaigrette. When I asked the cashier, she said, “I don’t know, I don’t use the app.” Then why insist that’s the only way to get it? After more frustration, they finally managed to give me the two sides, but every single interaction was met with irritation or hostility, despite me approaching them kindly and respectfully. There is clearly a major issue with customer service and management at this location. I wouldn’t recommend it, and I definitely won’t be returning.
• CC

  Crumble Cal

  Oct 24, 2025
  1.0
  hiiii!! i went to this chipotle on 10/23/2025 to see my beautiful sister start her new job & support her! while i was leaving because i honestly didn’t want to get her in trouble. a man, walked in my personal space, nearly bumped me, without saying excuse me. plus, he’s a doctor, so i feel that’s unprofessional in all. i took it upon myself to tell him “excuse him” because one, i do not play about my boundaries or personal space & also, i was raised with manners. when i need to get by someone i politely say “excuse me or pardon me” i was not disrespectful & i wasn’t loud about saying it to that guy either. if he feels offended, good! next time use the matters your parent taught you because i will ALWAYS speak up for myself. apparently my sister got in trouble for my consequences, which i feel isn’t fair & they told her i shouldn’t be allowed back in their establishment? & called me ghetto because that guy is their “highest paying customer & he’s white” which i couldn’t care less. also, i will be calling hr on a woman named “miss mo” because she called me out my name + using vulgar language & i really feel like that’s past disrespectful. also, i feel bad for anyone who works there because they look depressed , tired & overworked. thank you for this 3.9 experience. 🙏🏾

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