Business Details
About
Mexican Restaurant
Chipotle Mobile is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
1,399 reviews
5 stars
713
4 stars
263
3 stars
116
2 stars
82
1 star
225
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently poor customer service, with staff being rude, dismissive, and unprofessional.
Food Quality
Customers reported issues with food quality, including small portion sizes, stale items, and food not being fresh.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms.
Management Issues
There were complaints about management not addressing staff behavior and operational inefficiencies, leading to a negative customer experience.
- KGKyra GreeneJan 3, 20261.0The food was horrible and dry. It was hardly any pinto beans or black beans. She scraped the bottom of the pans for both beans instead of waiting on a fresh batch to come up. It was only 9pm. They close at 11pm. It was only the choice of white rice no brown. It wasn’t any grilled vegetables left either: she scraped the bottom and gave me scraps for those too. She gave me very little meat but gave the guy ahead of me two scoops and he didn’t even pay extra. It was a horrible experience for me. Just like my last experience. These employees lack compassion. They don’t care about you having fresh food. I will never eat here again. They have let me down too many times. I strongly dislike this place. I consider going to cava. They are much better quality and much healthier. Only like 2 dollars more.
- TSTyie SullDec 29, 20251.08:00 the bar looks disgusting out of good food and said they wasn't fixing nothing fresh due to closing soon. Closing time at 11 p.m.
- JJJackyDec 29, 20252.0We went to the restaurant today, but the service was poor. The staff said we couldn’t get any extras because “the truck didn’t come in. “ If they didn’t have enough food, I suggest they close for the day. The toners not nice and exceptional customer service was not displayed. We plan to take our future business further out to the location at Airport/ Schllingers.
- JWJade WattsDec 23, 20251.0Store dirty, workers rude with attitudes, and the food was nasty. This location has gone extremely downhill. Do better or close down!!!
- CCCoriDec 12, 20251.0I went to this store yesterday and the lady behind the counter was rude and dismissive. I still received my order and it was good, but the service from her was terrible. Fast forward, she is rude to another customer and the customer accuses her of talking about her with other coworkers. The customer comes back in the store with some relatives or friends, and instead of dismissing the customer out of the store, she begins arguing back and forth with her! The employee’s son also works there. He too gets involved and tries to fight with the customer as well. It was all a mess. People were walking out the store. They were taking their kids with them. I was going to go back in line and get food for my husband, but they were acting a complete fool in there so I didn’t. The employee behind the counter said she was supposed to be getting off but couldn’t because she was scared the customer was going to come back. It was crazy.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Mobile, AL serve?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill on Airport Blvd in Mobile?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill offer pickup and delivery services?
Yes, Chipotle offers both in-store pickup and delivery services at this Mobile location.
Can I order Chipotle food online or through an app?
Yes, you can order online at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
Where is Chipotle Mexican Grill located in Mobile, AL?
It is located at 3871 Airport Blvd, inside Mobile Festival Centre, Mobile, AL 36608.
What payment options are accepted at this Chipotle location?
They accept credit cards and offer gift cards for payment.
Does Chipotle Mexican Grill welcome LGBTQ customers?
Yes, the Mobile location welcomes LGBTQ customers.
What nearby coffee shops can I visit before or after dining at Chipotle on Airport Blvd?
Nearby coffee shops include Dunkin' and Starbucks, great spots for a coffee or snack before or after your meal at Chipotle.
Are there other restaurants close to Chipotle Mexican Grill where I can try different cuisines?
Yes, nearby dining options include Domino's Pizza, Hooters, Burger King, Taco Bell, Carabas Italian Restaurant, and Chuck E. Cheese.
What nearby services or stores should I know about when visiting Chipotle in Mobile?
Nearby you'll find service providers like Xfinity for internet services, Sherwin-Williams Paint Store, and clothing stores such as Francia's Formal Affair.