Brand Certified
Chipotle Mexican Grill
3.8(1299 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
3871 Airport Blvd, Mobile, AL
36608, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(251) 206-6548
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/al/mobile/3871-airport-blvd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2205
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Mobile is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.8
1,299 reviews
5 stars
655
4 stars
240
3 stars
110
2 stars
74
1 star
220
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently poor customer service, with staff being rude, dismissive, and unhelpful.
Food Quality
Many customers reported issues with food quality, including cold, stale, or improperly prepared items, leading to dissatisfaction.
Portion Sizes
Several reviews mentioned that portion sizes have decreased significantly, with customers feeling shortchanged for the price they pay.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant, including dirty bathrooms and unkempt dining areas.
Management Issues
There were complaints about poor management and lack of organization, contributing to slow service and customer frustration.
- LLLesleyFeb 14, 20261.0I was so excited for this chipotle to open 11 years ago. The first year it was open it was run fairly well. Since then, it’s a disaster. The staff is rude and incompetent. Their desire to be anywhere but there beyond apparent. The food is inconsistent, often looking like it’s been sitting out far longer than deemed acceptable by chipotle’s corporate standards as well as that of the health department. Every now and again I give it another chance, hoping maybe they’ve gotten their act together, but today was my last straw. I’m honestly shocked they’ve stayed in business. @chipotlecorporate who is enforcing your standards?
- PKPayton KennedyFeb 8, 20261.0Do not get the vinaigrette from here. Food poisoning city☹️
- JTJeffrey TrippFeb 4, 20261.0Got a steak burrito. Steak was cold and old. They scraped the bottom of the barrel for the steak. Beans were gelatinous. Again just old from sitting out so long. It just seemed like everything was cold. Only when cuz a friend paid. Go to Moe's Southwest if you want this style food. Moe's I say definitively I've never got a cold burrito. And Moe's has better flavor. If it wasn't for the hot sauce. Chipotle tasted like nothing.
- RDRich dogFeb 4, 20261.0Employees did not know the product that was advertised by the company. Employee doesn’t listen when telling them what to put on the burrito she just threw a handful of lettuce when the guy behind me asked for lettuce, I asked for cheese. Food was actually pretty good but the service was terrible.
- SBShanna BennettFeb 4, 20261.0Would give zero stars if it were an option. This location is horrible. Will be going to Moe’s from now on.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Mobile, AL serve?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill on Airport Blvd in Mobile?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill offer pickup and delivery services?
Yes, Chipotle offers both in-store pickup and delivery services at this Mobile location.
Can I order Chipotle food online or through an app?
Yes, you can order online at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
Where is Chipotle Mexican Grill located in Mobile, AL?
It is located at 3871 Airport Blvd, inside Mobile Festival Centre, Mobile, AL 36608.
What payment options are accepted at this Chipotle location?
They accept credit cards and offer gift cards for payment.
Does Chipotle Mexican Grill welcome LGBTQ customers?
Yes, the Mobile location welcomes LGBTQ customers.
What nearby coffee shops can I visit before or after dining at Chipotle on Airport Blvd?
Nearby coffee shops include Dunkin' and Starbucks, great spots for a coffee or snack before or after your meal at Chipotle.
Are there other restaurants close to Chipotle Mexican Grill where I can try different cuisines?
Yes, nearby dining options include Domino's Pizza, Hooters, Burger King, Taco Bell, Carabas Italian Restaurant, and Chuck E. Cheese.
What nearby services or stores should I know about when visiting Chipotle in Mobile?
Nearby you'll find service providers like Xfinity for internet services, Sherwin-Williams Paint Store, and clothing stores such as Francia's Formal Affair.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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