Business Details
About
Mexican Restaurant
Chipotle Westwood Plaza is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.5
657 reviews
5 stars
277
4 stars
123
3 stars
71
2 stars
56
1 star
130
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including stale chips, undercooked rice, and small portions.
Service Issues
Many reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Cleanliness
Numerous customers noted that the restaurant was dirty, with unclean dining areas and unsanitary conditions in food preparation.
Ingredient Availability
Several reviews mentioned that the restaurant often ran out of key ingredients, leading to disappointing meal experiences.
Mixed Experiences
While some customers enjoyed their meals and had positive interactions, many others reported consistent dissatisfaction with their visits.
- PLPhylis Lutin6 days ago1.0I haven't been to this location in years...decided to come in today worst mistake ever. I had new employee Aftrician America w/glaases the way this lady was shaking the spoon on me was crazy. Too lazy to just go get more chicken she gave me half the size they usually give and had the nerve to catch attitude because i asjed for more. Chicken was dry, a few pieces of pico,vinaigrette tasted spoiled. This location just as bad as Airport it's sad I have to go to the Daphne location for good customer service and fresh food.
- BTBrandy TimmonsNov 17, 20251.0Staff is unbelievably rude You walk in the restaurant and nobody even speaks to you then when they come to the line to make your food they have an attitude problem like you inconvenience them. Worst Chipotle in Mobile Alabama
- TSTravis Davis SrNov 13, 20255.0Chipotle Mexican Grill was great hadn't been to one in awhile. My wife and I really enjoyed our time out together.
- ATAaron TillmanNov 9, 20251.0We went here 11-8-25 at 8:35pm. They had no grilled vegetables so i asked if they were going to cook more and they said no so we left. This place doesn't close until 11 and they were already done cooking vegetables for the night at 8:30. This is not the 1st time this has happened either. I don't write many reviews but this has happened multiple times in both mobile locations.
- WHWilliam HefleyOct 29, 20255.0Love my Chipotle Mexican Grill it has some of the Best Mexican food in town . If you are in town stop by and check them out .
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Westwood Plaza offer?
Chipotle Mexican Grill offers customizable Mexican-inspired dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours of Chipotle Mexican Grill in Mobile, AL?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill provide takeout or delivery options?
Yes, Chipotle offers in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Mobile?
It is located at 7765 Airport Blvd, Westwood Plaza, Mobile, AL 36608.
Can I order Chipotle online or through a mobile app?
Yes, you can order online at https://order.chipotle.com/ or via the Chipotle app available on the App Store.
Does Chipotle Mexican Grill in Westwood Plaza support any special dietary preferences or food quality principles?
Chipotle follows "Food with Integrity" principles prioritizing real, responsibly sourced ingredients with no artificial colors, flavors, or preservatives.
What form of payment does Chipotle Mexican Grill accept?
Chipotle accepts credit cards and offers gift cards for payment.
Who can I contact for inquiries or feedback about Chipotle in Westwood Plaza?
You can email AL.3029.WestwoodPlz@chipotle.com or call +1 251-639-9241.
What nearby places can I visit around Chipotle Westwood Plaza?
Near Chipotle, you can visit PetSmart for pet needs, Massage Envy for relaxation, and Walgreens for pharmacy and convenience shopping.
How can nearby shopping centers like Westwood Plaza help me when visiting Chipotle?
Westwood Plaza offers a variety of stores and services nearby, allowing you to conveniently shop or run errands before or after enjoying your meal at Chipotle.
Are there other dining options near Chipotle in Westwood Plaza?
Yes, nearby dining options include Wendy's, Moe's Southwest Grill, Briquettes Steakhouse, Subway, and Starbucks, offering a range of fast food and restaurant choices.