Business Details
About
Mexican Restaurant
Chipotle Westwood Plaza is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
669 reviews
5 stars
284
4 stars
125
3 stars
71
2 stars
56
1 star
133
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including stale chips, undercooked rice, and small portions.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Numerous customers noted that the restaurant was dirty, with unclean dining areas and unsanitary conditions.
Ingredient Availability
Customers expressed frustration over the frequent lack of key ingredients, such as grilled vegetables and vinaigrette.
Mixed Experiences
While some customers enjoyed their meals and had positive interactions, many others reported consistently negative experiences.
- SSsaoud saoud4 days ago5.0Jakayla is the best worker who provided an excellent service for the distinguished tongue. She needs a raise.
- BRBrax- Rain5 days ago1.0This is what $25 gets you. A handful of chips (get more in a bag of lays chips lol), a burrito with fatty and extra chewy steak, a queso dip, and a drink; and it wasn’t even good. There were 5 people working, only 1 was serving food to each customer at a time (btw was doing a good job) but very slow process while everyone else just watched her. I was 3rd in line and I waited 15 minutes before I was served, I was very kind and smiled and even gave a tip. Regretted it once I opened my bag to eat my food. Will not be coming back, overall not a good experience and a big waste of money on food that didn’t taste good. I recommend you go across the street to Moe’s…
- KPKeziah Preston5 days ago5.0I love a good chipotle bowl, sometimes the employees play more then they work but as long as the bowl is good then I'm good 😊
- TRTana RossDec 9, 20255.0Best Chipotle location around. Daphne has horrible customer service and wait times and the other Airport location has horrible food. Come here. Justin the GM will thank you 😊
- KPKevin PhillipsDec 7, 20251.0This Chipotle is pathetic. They never have what the menu claims they offer, and the staff doesn’t even bother to make more. This location really needs to consider going under new management
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Westwood Plaza offer?
Chipotle Mexican Grill offers customizable Mexican-inspired dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours of Chipotle Mexican Grill in Mobile, AL?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill provide takeout or delivery options?
Yes, Chipotle offers in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Mobile?
It is located at 7765 Airport Blvd, Westwood Plaza, Mobile, AL 36608.
Can I order Chipotle online or through a mobile app?
Yes, you can order online at https://order.chipotle.com/ or via the Chipotle app available on the App Store.
Does Chipotle Mexican Grill in Westwood Plaza support any special dietary preferences or food quality principles?
Chipotle follows "Food with Integrity" principles prioritizing real, responsibly sourced ingredients with no artificial colors, flavors, or preservatives.
What form of payment does Chipotle Mexican Grill accept?
Chipotle accepts credit cards and offers gift cards for payment.
Who can I contact for inquiries or feedback about Chipotle in Westwood Plaza?
You can email AL.3029.WestwoodPlz@chipotle.com or call +1 251-639-9241.
What nearby places can I visit around Chipotle Westwood Plaza?
Near Chipotle, you can visit PetSmart for pet needs, Massage Envy for relaxation, and Walgreens for pharmacy and convenience shopping.
How can nearby shopping centers like Westwood Plaza help me when visiting Chipotle?
Westwood Plaza offers a variety of stores and services nearby, allowing you to conveniently shop or run errands before or after enjoying your meal at Chipotle.
Are there other dining options near Chipotle in Westwood Plaza?
Yes, nearby dining options include Wendy's, Moe's Southwest Grill, Briquettes Steakhouse, Subway, and Starbucks, offering a range of fast food and restaurant choices.