Fast Food RestaurantBurger JointAmerican RestaurantCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Customer service experiences are mixed, with some praising friendly staff while others report rude behavior and slow service.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, leading to frustration.
Food Quality
Food quality is inconsistent, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared items.
Wait Times
Long wait times are frequently mentioned, particularly in the drive-thru, causing dissatisfaction among customers.
Staff Attitude
While some staff members are noted for their friendliness, others have been criticized for poor attitudes and lack of professionalism.
DS
Dan S
Jan 3, 2026
4.0
Ordered 2 number 1s. Big Buffered combos. The hamburgers and coke where good but the fries were old and soggy. Service was ok, she was busy talking to her staff about what she was going to do that night.
JD
Jane “JANE DOE” Doe
Dec 12, 2025
5.0
I always go to this one every time I'm in Mobile and want Checkers. They are always very nice, and fast! I was there the other day and the lady called me love! Made me feel all warm inside!❤️
LO
Leighton O'Neal
Dec 9, 2025
1.0
Trashy
AK
annika kitt
Dec 4, 2025
2.0
Lady in the window has a horrible attitude with be piercings. I asked her for a sauce she continued to close the window & walk away like she didn’t hear me. I had to repeatedly blow my horn for her to come service me and listen to what I needed for my order. They should really have something done about this & watch who they hire for the community of Dauphin Island Parkway.