Fast Food RestaurantBurger JointAmerican RestaurantCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Customers reported inconsistent food quality, with some experiencing cold or poorly made items, while others enjoyed fresh and tasty meals.
Service Issues
Many reviews highlighted poor service, including rude staff, incorrect orders, and long wait times, particularly in the drive-thru.
Staff Friendliness
Despite service issues, several customers praised specific staff members for their friendliness and helpfulness, indicating a mix of positive and negative experiences.
Order Accuracy
Numerous customers noted frequent mistakes with their orders, including missing items and incorrect food.
CS
Christy Sims
Feb 17, 2026
1.0
Never know when they are open and my burgers were cold
TF
To Die For
Feb 5, 2026
1.0
Crappy food, cold, left out stuff on the order and argued they put it all in there and wouldn't even bother to look at the receipt. Rude service and very we'll get to you when we want.
BM
Boy Mom
Feb 4, 2026
5.0
This checkers is always on there game. I find that there food is of peak quality on an consistent basis and the employees are kind and professional,which is unimaginable hard go find now a days . So props 👏👏
LS
Lorilee Sonkens
Feb 2, 2026
5.0
Went in for a quick bite after a long afternoon and this place did the job just fine. The menu is pretty standard for fast food, but everything came out hot and put together decently. Fries were fresh, not overly salty, and the burger was filling without being messy. Staff was polite and kept things moving even though there was a small line. Seating area looked clean enough and trash wasn’t overflowing, which I notice more than I should. It’s not somewhere I’d drive out of my way for, but for a casual meal when you’re hungry and short on time, it works well. I’d go back if I’m nearby again.
AA
Austin
Jan 22, 2026
1.0
Just went by the Checkers off of D.I.P. in Mobile Al, today and ordered a Baconzilla and they gave me a 2 for 6 hamburger with bacon on it or at least that's what I'm assuming it was. I've had baconzilla because that's my go to at Checkers and that wasn't a baconzilla. I pulled it out the bag and the person sitting next to me made the comment of how small it was before I could even say anything. I looked back at the women at the window and asked them if they gave me the right hamburger and she said "yes" I said "Well, it's kind of small isn't it?" She said "You ordered the Baconzilla right?" And I said "yes" and she said "It's got bacon on it right?" I said "yes" and she said "So it's the right hamburger" I clarified "It's kind of small though" and she said "It's the right hamburger, it's just the way it's folded over" I literally DO NOT even know what that meant. I just accepted it and said to myself "Whatever, it's not worth the hassle"
I found a spot to park and eat and when I started eating, I noted that something didn't feel right about the hamburger so I lifted the bun and aside from it just being loaded down with mayonnaise and ketchup, I seen that there was one patty with a half of a patty on top.
Literally THE WORST hamburger I've had it a long time. 100% will not be personally making the choice to go back to this checkers.
Wish I would have taken pictures of how awful this hamburger actally was. I had no intention of writing this review so I didn't, but I just had to let y'all know something. I literally sat there trying to eat lunch ill because I had just been ripped off. I paid $13 and some change for a large baconzilla combo and got a half made incomplete and smothered in mayonnaise and ketchup 2 for 6 hamburger.
Not to mention the woman doesn't even tell you where to pull up. All she says is to pull up, but all you have in front of you is a big open parking lot.
I refuse to go back to this place. I would have been better off ordering a McDouble and a medium fry than to go to this checkers and quite frankly that's what I'll do before going back here.