Subway

4.1
314 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Millbrook Subway® Restaurant at 3529 Highway 14 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
3529 Highway 14, Millbrook, AL
36054, United States

Hours

Reviews

4.1
314 reviews
5 stars
183
4 stars
63
3 stars
20
2 stars
8
1 star
40

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, especially with online and app orders.

Customer Service

The staff received mixed reviews; while some praised their friendliness and helpfulness, others experienced rudeness and poor service.

Cleanliness

The restaurant's cleanliness was noted positively by some, but others pointed out dust and unsanitary conditions.

Food Quality

Feedback on food quality was inconsistent, with some enjoying fresh ingredients while others complained about stale or poorly made sandwiches.

Management Issues

Several reviews highlighted problems with management, including lack of oversight and poor handling of customer complaints.
  • MW
    Mary Waters
    6 days ago
    5.0
    Always good and clean.
  • LW
    Laura Wright
    Jan 4, 2026
    1.0
    DO NOT ORDER ANYTHING FROM THE CRAPHOLE. THE TWO GIRLS THAT WORKING NEED TO BE DISMISSED. ORDERED 3 FOOTLONGS BACON BURNT BLACK. UNEDIBLE. SANDWHICHES HAD NOTHING ON THEM. I HAVE PICS BUT YOU WILL SEE THEM TOMORROW
  • JC
    Judy Cobb
    Dec 24, 2025
    1.0
    We spoke with Bradley the manager about what we wanted. He agreed and said it would be ready. Then we went to pick it and it wasn't ready. And the cold cut ready was all bologna. This order was for Christmas and completely wrong. I don't even like Bologna. The stuff to go on them was supposed to be everything on the bar. But all we got was lettuce, tomato, onions and pickles. I will never use them again. When Stewart was manager we never had problem. I thought the new owner Bradley was nice but he let us down. We had to go buy more stuff because the bologna wasn't going to cut it.
  • JB
    Janet Byrd
    Dec 24, 2025
    1.0
    Had order sandwich tray for Christmas eve talked to Bradley ordered way ahead of time wasn't ready had to wait on the manager to make them glad I came early she said am the only one here got them there every year Stewart did us a deal they were ready want use them again
  • MP
    Mike Powell
    Oct 7, 2025
    5.0
    This trip I ordered the steak Philly. Different from the cold cut combo I usually order

Frequently Asked Questions About Subway

What types of meals does Subway Millbrook serve?

Subway Millbrook serves breakfast, lunch, and dinner meals.

What are the opening hours for Subway Millbrook?

Subway Millbrook is open from 8:00 AM to 9:30 PM Monday through Thursday and Sunday, and from 8:00 AM to 10:00 PM on Friday and Saturday.