McDonald's

Reviews

• JJ

  Jonathan T. Junkins

  Feb 20, 2026
  1.0
  Stop giving people food past their hold time! I just got this and it is 2:13pm. This isn't the first time or I wouldn't be reviewing.
• CB

  Ciara Bozeman

  Feb 11, 2026
  1.0
  I get it’s cheap fast food and it’s McDonald’s so standards shouldn’t be set high, but the workers here are absolutely miserable. It’s a shame that you can pay for something and when you go to get what you paid for because they can’t read a screen you get ignored and looked at like you’re stupid.
• VM

  Veronica McDonald

  Feb 5, 2026
  1.0
  I have placed several orders with this store and well 9 out of 10 they don't fix as asked. And don't try to call no one answers and the voicemail is full. They do not deserve how much they make when they don't do right
• KD

  Kristen Duvall

  Feb 3, 2026
  1.0
  Never have I had such bad mcnuggets 20 pc were not crispy really don't think thay was done just thawed out in oil,
• ES

  Endya Singleton

  Jan 31, 2026
  1.0
  Came in at 11:50pm, there were three cars in the drive-thru, two in the left lane and one in the right lane. So I get in the right lane behind that car all those orders were taken, so that’s three cars completed. I pull up to the speaker and was put on hold, no problem I’m a restaurant manager I understand being close to close and still maintaining operations. So I’m sitting in the right lane it’s only me in the drive-thru for about 3-5 minutes and then a car pulls up to the left lane. They had an online order. They were pulled right through. I’ve been sitting in the drive-thru line on the right lane as the only car for about 7-8 minutes my order was not taken, I asked If I needed to go to the other lane? Got no response. I backed up and pulled back in to reset the trigger, I was put on hold AGAIN. Literally a minute or two later two more cars, pulling in the left lane, both of their orders get taken and they pull on through at this point. Then after a few minutes I finally get taken and that’s 3 cars before me, and 3 cars that were supposed to be after me. I sat there so this entire time I sat in the drive-thru for about 17 to 18 minutes. my food was hot, thankfully, but it’s extremely disappointing to see such lack of attention from the staff. Especially for them saying they want to go home while hanging out the damn window laughing with the people in the car ahead of me. I don’t know if McDonald’s does secret shoppers but if I was, they would fail for order experience and cashier/expo handout because I did not feel welcomed. There Very little contact and a lot of attitude from the cashier at the first window, the young lady at the second window was all right. I always tell My employees that guests do not come to the restaurant wanting to give you anything less than a five star review. They walk in or come to the drive-through wanting to give you a five star rating and it’s our job to maintain that during their entire experience I was in a really great mood and I work in restaurants and I know how far reviews go (for some concepts) but this was terrible service. Management — PLEASE do better on coaching your employees on proper procedures and guest experience!

Frequently Asked Questions About McDonald's