Bojangles

3.6
885 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
4780 Eastern Valley Road, McCalla, AL
35111, United States

Hours

Reviews

3.6
885 reviews
5 stars
367
4 stars
192
3 stars
115
2 stars
63
1 star
148

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, unresponsive staff, and rude interactions.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about overcooked, cold, or improperly prepared items.

Management Concerns

Several customers expressed dissatisfaction with management, citing a lack of training for staff and poor operational decisions.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and service during their visits, indicating that experiences can vary.

Cleanliness and Maintenance

There were complaints about cleanliness, including dirty dining areas and issues with equipment like the drink machine.
  • CL
    Cassidy Ray Lemley
    Nov 16, 2025
    3.0
    Hot there early morning so their biscuits weren’t ready yet we were told 10 min. I asked if I could go ahead and have my large sweet tea and my husband’s coffee apparently it too wasn’t ready so we were told to pull to a parking spot and they would bring it out we didn’t get our drinks so we went back through the drive thru and explained then was told to pull back out into a parking spot once again and had to wait all whilst the cashier at the window was very unpleasant and seemed as if we was just a huge bother from
  • JW
    Jon Ward
    Nov 16, 2025
    2.0
    This place has become a joke. The service is slow, and the store is constantly out of stock on items. My hunch is the store pays so little its workforce has no reason to care. My favorite issue was today the store was out of biscuits. How do you run out of biscuits? Back to my point the service sucks, the food sucks. No wonder the other Bojangle locations in Birmingham have closed.
  • ES
    Ethan Smith
    Nov 14, 2025
    1.0
    They should go ahead and close this location. The wait time (if you can even get service) at the drive-thru feels like you're on a TV episode where you're being pranked because the wait is so long, and when they do finally answer (usually after prompted), they're rude and do not want to actually take your order. It's amazing to see a building full of worker's who clearly do not want to work. Credit cards are often down, doors locked, tea out (in the morning or early lunch time), terrible attitudes and food is usually wrong and not good. Bojangles as a whole is one of my favorite places to grab a quick breakfast, but this location has ruined the brand for me. 100% expect them to be closed soon and the employees standing around outside confused why they no longer a job that they wouldn't even try to do properly.
  • WJ
    Walter Alexander Jr
    Nov 4, 2025
    1.0
    I went to Bojangles in McCalla yesterday for lunch the workers refused to answer the intercom to take my order. Then when I drove to the window workers refused to answer the window. One of the ladies at the restaurant looked at me and kept walking. About 2 or 3 cars before me drove off because of the same thing. Terrible service
  • DA
    Doug Allen
    Oct 27, 2025
    2.0
    Came front door at 9:30am. No one at the counter and 3 employees in kitchen all had ear buds in so didn't hear me saying hello. Cash only because card reader not working. Ordered chicken biscuit and it was already in a stack of wrapped biscuits. Dry flat piece of chicken and biscuit crumbled. $4.68.

Frequently Asked Questions About Bojangles

What are the dining hours at Bojangles in McCalla, AL?

Bojangles in McCalla is open for dine-in from 5:00 AM to 10:00 PM every day except Sunday, when it opens at 6:00 AM and closes at 10:00 PM.

Does Bojangles in McCalla, AL have a drive-through service and what are its hours?

Yes, the drive-through is open from 5:00 AM to 10:00 PM Monday through Thursday, and Sunday. On Fridays and Saturdays, it remains open until 11:00 PM.