Sonic Drive-In

Reviews

• AY

  Amanda Young

  4 days ago
  1.0
  Just pulled in the driveway thru to order food and was told they are only serving drinks because they were the only person working. Not writing this to complain about them because they were nice about it but shame on management for allowing a single person to run this place!
• LM

  Lauren Mitchell

  6 days ago
  1.0
  Never can order in the mobile app. They clearly turn it off whenever they want to and lie about it.
• SL

  Shante Lamp

  Apr 13, 2026
  1.0
  The online ordering system at the Sullivan location is unreliable to the point of being nearly unusable. About 99% of the time, it shows “Not Available at this location” or lists multiple menu items as out of stock or not sold. However, when ordering at the window, those same items are available, which highlights a clear disconnect between the system and actual inventory. In addition, this location has changed its opening time from 7 AM to 8 AM, unlike other locations, creating unnecessary inconvenience. When these issues are raised, staff often state they have no control over the online system. However, this explanation does not hold up, as no other location experiences these consistent problems. This appears to be a location-specific issue that reflects poor management, lack of system oversight, and an overall failure to provide a consistent customer experience.
• PH

  Princess Howard

  Apr 4, 2026
  1.0
  This place always has something going on. Either the order will be wrong, they’re only taking cash, several items unavailable. I take the extra time to drive to another location. The worst establishment I’ve ever been to, no exaggeration
• DK

  Dj Kellum

  Mar 22, 2026
  1.0
  This place garbage per usual. Been sitting in lines with 4 cars and haven't moved in 20 mins . Lady on the speaker got an attitude with the car in front of me. Just throw the whole dam staff away lol. Five one star reviews in a week so I doubt they care lol