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Whataburger

4.1
(136 reviews)

Business Details

108 Field View Lane, Madison, AL
35756, United States
(256) 724-6080

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Location

Whataburger
108 Field View Lane, Madison, AL
35756, United States

Hours

Reviews

4.1
136 reviews
5 stars
98
4 stars
7
3 stars
3
2 stars
7
1 star
21

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, particularly in the drive-thru, with waits of 20-40 minutes being common.

Food Quality

There were mixed reviews on food quality, with some praising the freshness and taste, while others complained about cold or improperly cooked items.

Customer Service

Several reviews highlighted excellent customer service from specific staff members, particularly Octavia and Joseph, but there were also complaints about poor management and lack of staff.

Cleanliness

While some customers noted the restaurant was clean, others reported messy dining areas and unsanitary conditions.
  • HM
    Heather McGill
    5 days ago
    1.0
    Went through the drive-thru yesterday at lunch time and waited over 20 minutes for our food. Nothing special Burger meal ,kids meal and then on top of that they forgot my fry for my meal.
  • ME
    Max Eddy
    Feb 21, 2026
    1.0
    Slow, slow and slow. I will never go back. It took 20 minutes to get 2 milkshakes. Fire the manager and start over. Nobody Taking orders, and one lady asked about her food twice, yet there's no line and hardly anyone in the restaurant.
  • RP
    Rich pennington
    Feb 19, 2026
    2.0
    The lettuce on my wife's chicken sandwich was limp and wilted. They were out of spicy ketchup but the young man did go dig through the back and find 2 packets. Kudos there. The dining area was very messy. We had to wipe down a booth so we could sit down. This was at 130pm with only 2 other people in the dining area.
  • CB
    Camel Banquet
    Feb 16, 2026
    1.0
    The young lady operating the store was working so hard with a wonderful and friendly attitude and the food was amazing as always, but… How dare a corporation place one person and one person only in the entire restaurant to cook, take orders, and handle the restaurants business?! It’s not even safe! What if something happens to her? She slips and falls? Or worse?! Corporate greed is killing this nation. Shame on these owners!!!
  • OF
    OMG Im Free
    Feb 10, 2026
    5.0
    Young lady waited on me was named Octavia she was very professional very nice talk with me while I waited on my food. Which is very rare today, she ask me how my day, asked me what I did for a living very professional. She took my order right away as soon as I walked in. Whataburger better watch it or my company will try to take her away lol They always looking for people like her. The food came out very quickly and fresh and hot One of the best whataburgers I've been to.

Frequently Asked Questions About Whataburger

What type of food does Whataburger serve?

Whataburger serves burgers, chicken, salads, and breakfast items made to order with 100% pure beef on a toasted five-inch bun.

Where is Whataburger located in Madison, AL?

Whataburger is located at 108 Field View Lane, Madison, AL 35756, USA.

Brand Certified Facts from Whataburger

This information is certified by Whataburger and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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