Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Numerous customers reported long wait times, incorrect orders, and rude staff, leading to a negative perception of service quality.
Food Quality
While some customers enjoyed the food, many expressed disappointment with cold or improperly prepared items.
Staff Friendliness
A few employees received praise for their friendly service, but overall, many reviews highlighted a lack of professionalism and care from the staff.
Management Concerns
Several reviews pointed to poor management practices, including inadequate staffing and failure to address customer complaints effectively.
ZR
Zach Rossetti
3 days ago
5.0
Highly recommend
SM
Samantha Morris
3 days ago
5.0
The number 10 what’s chicken is so good to me. Thanks you guys for cooking it fresh every time. Ms Jackie is really sweet always smiling and her Boss Lakecia seems to not play about her store which I love I see her always moving around getting things done.
MB
Mariah Beasley
3 days ago
5.0
Enjoy the food especially the Mont melt. Lakisha the OP there is always friendly and coaching her employees to work hard and together. Glad the management team has change.
AM
Alan McLemore
Jan 5, 2026
5.0
Sadly, I went at 12:00 lunch and there were no customers. Any eating place with no lunchtime customers worries me. Good food, hot, quick service, and plain ol' nice folks. I'll be back!
What are the hours of operation for Whataburger in Madison, AL?
Whataburger in Madison, AL is open 24 hours a day, 7 days a week.
Where is the Whataburger located in Madison?
It is located at 7833 HIGHWAY 72 W, Madison, AL 35758, United States.
What types of food does Whataburger serve?
Whataburger serves burgers, chicken, salads, and breakfast items. They offer breakfast, lunch, and dinner including dessert and vegetarian options.
Does this Whataburger location offer seating and accessibility features?
Yes, this location has seating and is wheelchair accessible, including entrance, parking, and restrooms. It also offers high chairs and a children's menu.
Can I order Whataburger online or check its menu?
Yes, you can view the menu and place orders online through their official website.
Is Whataburger dog-friendly at this location?
Dogs are allowed outside but not inside at this Whataburger location.
What nearby restaurants are close to Whataburger in Madison?
Nearby restaurants include Jack's, Ruby Tuesday, Sonic Drive-In, Shrimp Basket Madison, Big Whiskey's American Restaurant & Bar, Waffle House, Arby's, and Papa Murphy's Take 'N' Bake Pizza.
Are there other food or convenience stores near Whataburger for quick shopping?
Yes, nearby you can find Walgreens for pharmacy and convenience needs, Circle K gas station and convenience store, and K's Beauty Supply for cosmetic needs.
What automotive services are near the Whataburger location?
Nearby automotive services include Chase Cars Inc, Woody Anderson of Madison, Quick Lane tire and oil change, AutoZone automotive parts, Tidal Wave Auto Spa, and Bubbles Express Car Wash.
How can nearby financial and postal services help Whataburger customers?
Customers can conveniently access Regions Bank, Wells Fargo Bank, LibertyX Bitcoin ATM, Western Union money transfer services, and the USPS post office nearby when visiting Whataburger.