Whataburger

2.8
645 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Whataburger
7833 HIGHWAY 72 W, MADISON, AL
35758, United States

Hours

Reviews

2.8
645 reviews
5 stars
206
4 stars
78
3 stars
38
2 stars
58
1 star
265

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, leading to a negative perception of service quality.

Food Quality

While some customers enjoyed the food, many expressed disappointment with cold or improperly prepared items.

Staff Friendliness

A few employees received praise for their friendly service, but overall, many reviews highlighted a lack of professionalism and care from the staff.

Management Concerns

Several reviews pointed to poor management practices, including inadequate staffing and failure to address customer complaints effectively.
  • ZR
    Zach Rossetti
    3 days ago
    5.0
    Highly recommend
  • SM
    Samantha Morris
    3 days ago
    5.0
    The number 10 what’s chicken is so good to me. Thanks you guys for cooking it fresh every time. Ms Jackie is really sweet always smiling and her Boss Lakecia seems to not play about her store which I love I see her always moving around getting things done.
  • MB
    Mariah Beasley
    3 days ago
    5.0
    Enjoy the food especially the Mont melt. Lakisha the OP there is always friendly and coaching her employees to work hard and together. Glad the management team has change.
  • AM
    Alan McLemore
    Jan 5, 2026
    5.0
    Sadly, I went at 12:00 lunch and there were no customers. Any eating place with no lunchtime customers worries me. Good food, hot, quick service, and plain ol' nice folks. I'll be back!
  • NK
    Nel King
    Dec 17, 2025
    5.0
    Apple/Cranberry is The Best tasting Salads!!!

Frequently Asked Questions About Whataburger

What are the hours of operation for Whataburger in Madison, AL?

Whataburger in Madison, AL is open 24 hours a day, 7 days a week.

Where is the Whataburger located in Madison?

It is located at 7833 HIGHWAY 72 W, Madison, AL 35758, United States.