Brand Certified
Whataburger
2.9(668 reviews)
Certified by Whataburger • Mar 01, 2026
Business Details
7833 HIGHWAY 72 W, MADISON, AL
35758, United States
Certified by Whataburger • Mar 01, 2026
(256) 270-2324
Certified by Whataburger • Mar 01, 2026
http://www.whataburger.com/
Certified by Whataburger • Mar 01, 2026
About
Certified by Whataburger • Mar 01, 2026
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Certified by Whataburger • Mar 01, 2026
Hours
Certified by Whataburger • Mar 01, 2026
Reviews
2.9
668 reviews
5 stars
227
4 stars
79
3 stars
38
2 stars
58
1 star
266
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the friendliness and attentiveness of staff, particularly managers like Lakisha and Jacqueline, who created a welcoming atmosphere.
Order Accuracy
There were numerous complaints about incorrect orders and long wait times, especially during late-night shifts, leading to frustration among customers.
Cleanliness
Many reviews highlighted the cleanliness of the restaurant, contributing positively to the overall dining experience.
Food Quality
While some customers enjoyed the food, others reported issues with temperature and freshness, indicating inconsistency in food preparation.
Staffing Issues
Several reviews noted that the location was often understaffed, leading to slow service and poor customer experiences.
- DHDanica HunterFeb 26, 20265.0From the boss to the managers to the staff to the food to the atmosphere, everything and everyone here is so great. Outstanding teamwork to go above and beyond for the customers. This is not your average restaurant, whether you are placing an online order or picking up a DoorDash/uber order, coming through the drive thru or coming into the dining room, be prepared for fresh food and wonderful hospitality to come your way!! Love this place!
- DDDeathoFeb 26, 20265.0A lot better now with new management, loved the sweet black lady she was very patient and kind, food was also fresh and probably the best its been, got the food at night but whoever’s working is doing a good job
- LRLaNae RFeb 20, 20265.0⭐️⭐️⭐️⭐️⭐️ I had a great experience at this location for lunch today. I was greeted with smiling faces soon as I entered. The restaurant was clean & inviting. It was my first time attempting to use their app to order. Ms. Lakisha (operating manager) quickly offered assistance & ensured my order was correct. My food was freshly made, delicious and NOT just thrown together sloppily! I truly appreciated such friendly, genuine customer service from Ms. Lakisha & the young lady that patiently took my order Ms. Samantha. I will return to this location again. Thank you!
- GGgeorge gravesFeb 18, 20265.0All I ordered was a milkshake and only had three cars ahead of me, but Ms.Jackie made sure to come out personally and get my payment, and shake to me early so that I wouldn't have to wait on larger orders! Truly an exemplary act of customer service and she is one of the reasons my wife and I keep coming back to this location! Incredible care such as this is hard to come by in today's world!
- LBLauren BrooksFeb 12, 20261.0Definitely go to a different location or a different fast food restaurant in the area because you never know if they will take your order or not. Literally waited so long with no response so I drove around to the window to find two workers just standing there. When they seen me they just walked off and ignored the fact that they had a customer. One just started leaning against the wall and the other went and sat in the lobby. Mind you it’s 5am in the morning, I’m just trying to get breakfast before I also go to work! Miserable people and miserable place. You might come across a couple of nice people who work here and actually do their job but the risk of being late to work, or not being able to eat before your shift, because no one wants to take your order is a risk not worth taking for Whataburger.
Frequently Asked Questions About Whataburger
What are the hours of operation for Whataburger in Madison, AL?
Whataburger in Madison, AL is open 24 hours a day, 7 days a week.
Where is the Whataburger located in Madison?
It is located at 7833 HIGHWAY 72 W, Madison, AL 35758, United States.
What types of food does Whataburger serve?
Whataburger serves burgers, chicken, salads, and breakfast items. They offer breakfast, lunch, and dinner including dessert and vegetarian options.
Does this Whataburger location offer seating and accessibility features?
Yes, this location has seating and is wheelchair accessible, including entrance, parking, and restrooms. It also offers high chairs and a children's menu.
Can I order Whataburger online or check its menu?
Yes, you can view the menu and place orders online through their official website.
Is Whataburger dog-friendly at this location?
Dogs are allowed outside but not inside at this Whataburger location.
What nearby restaurants are close to Whataburger in Madison?
Nearby restaurants include Jack's, Ruby Tuesday, Sonic Drive-In, Shrimp Basket Madison, Big Whiskey's American Restaurant & Bar, Waffle House, Arby's, and Papa Murphy's Take 'N' Bake Pizza.
Are there other food or convenience stores near Whataburger for quick shopping?
Yes, nearby you can find Walgreens for pharmacy and convenience needs, Circle K gas station and convenience store, and K's Beauty Supply for cosmetic needs.
What automotive services are near the Whataburger location?
Nearby automotive services include Chase Cars Inc, Woody Anderson of Madison, Quick Lane tire and oil change, AutoZone automotive parts, Tidal Wave Auto Spa, and Bubbles Express Car Wash.
How can nearby financial and postal services help Whataburger customers?
Customers can conveniently access Regions Bank, Wells Fargo Bank, LibertyX Bitcoin ATM, Western Union money transfer services, and the USPS post office nearby when visiting Whataburger.
Brand Certified Facts from Whataburger
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