Brand Certified
Wendy's
3.5(710 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
11300 County Line, Madison, AL
35756, United States
Certified by Wendy's • Mar 01, 2026
(256) 772-1345
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/al/madison/11300-county-line
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.5
710 reviews
5 stars
264
4 stars
167
3 stars
82
2 stars
45
1 star
152
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders, including missing items and wrong food.
Service Quality
Customer service was frequently described as rude or unprofessional, with inconsistent staff behavior noted.
Food Quality
Many reviews mentioned cold or poorly prepared food, with some items being unsanitary or unappetizing.
Wait Times
Customers experienced long wait times both in the drive-thru and inside the restaurant, often with little to no explanation.
Management Issues
Several reviews pointed to poor management practices, including understaffing and lack of accountability among employees.
- GSGarrett SizemoreFeb 13, 20261.0Reading comprehension isn't their strength q-r-S-T-u-v
- PMPam McDougaldJan 28, 20261.0Sorry service. Order was totally wrong. $28 dollars worth of crap!!
- MBMadison BaroneJan 21, 20261.0You forgot my fries. Also where’s the rest of my chili?
- MMMiguel MartinezJan 18, 20261.0Consistency the worst Wendy's I've ever been to.
- APApple ProductJan 11, 20265.0We came to this wendys here on county line rd this morning on Sunday 11th 2026 and ordered 2 honey 🍯 butter 🧈 biscuits and left to go get coffee before we took them out of the bag and realized they were hard as brick 🧱 so we went back and met this wonderful woman named Elizabeth she told us we could call her Liz and when we asked to remake the food she had no problem listening and she understood the assignment made our food fresh and softened those biscuits right on up may god bless her and we appreciate her awesome customer service.
Brand Certified Facts from Wendy's
This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website