Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported rude and unprofessional behavior from staff, with many experiences of long wait times and incorrect orders.
Cleanliness
Numerous reviews highlighted unsanitary conditions, including dirty dining areas and improper food handling practices.
Food Quality
Several customers complained about food being served cold, undercooked, or not prepared as requested, leading to dissatisfaction.
Breakfast Experience
Some customers praised the breakfast offerings, noting them as delicious and a highlight of their visits.
Management Issues
There were consistent mentions of poor management and staffing problems, contributing to the overall negative experience.
HD
Hem Desai
Dec 20, 2025
5.0
They had good breakfast selection.
DQ
D Q
Dec 16, 2025
3.0
Baked potato was over cooked. Chili was good. The server gave plenty of hot sauce and crackers. The tables and chairs were clean, but the soda dispenser was filthy.
NH
Noah Harder
Dec 13, 2025
1.0
Waited 20 minutes for a burger
MW
Mandy Wagner
Dec 11, 2025
3.0
I've been to this location twice in about a week and both times my chicken has not been cooked all the way through.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 7782 Highway 72 West in Madison currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
What are the operating hours for the drive-through at this Wendy's?
The drive-through is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location serve breakfast?
Yes, the Madison, AL Wendy's serves breakfast including combos, sandwiches, coffee and sides.
What types of payment are accepted at this Wendy's?
This location accepts American Express, cash, Discover, MasterCard, and Visa.
How can I order Wendy's food online or via an app?
You can order through the Wendy's mobile app available on the App Store or via the website order.wendys.com.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's website, mobile app, and in-restaurant nutrition posters.
Are there any nearby restaurants if I want to try different foods close to Wendy's?
Yes, nearby restaurants include Pizza Inn, Mangia Italian Restaurant, Tropical Sno Huntsville, Shrimp Basket Madison, and Ruby Tuesday.
Which banks are located near the Wendy's on Highway 72 West in Madison?
Nearby banks include First Commercial Bank, Synovus Bank - ATM, Regions Bank, and Wells Fargo Bank, convenient for your banking needs before or after dining.
Are there places near Wendy's where I can grab coffee or a quick snack?
Yes, Starbucks and Tropical Sno Huntsville are nearby, great for coffee, smoothies or a quick dessert after your meal.
What are some nearby recreational or cultural venues close to Wendy's?
Nearby you can visit Rainbow Mountain Loop Trail for outdoor activities or enjoy classical concerts at Music at Messiah Classical Concert Series.