Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
1,060 reviews
5 stars
433
4 stars
288
3 stars
136
2 stars
57
1 star
146
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported slow service, long wait times, and inexperienced staff leading to order inaccuracies.
Food Quality
Several reviews mentioned food being cold, old, or not prepared correctly, with specific complaints about missing ingredients and incorrect orders.
Staff Attitude
Numerous customers experienced rude or unprofessional behavior from staff, particularly during busy hours.
Positive Experiences
Some customers highlighted friendly and helpful staff members who provided excellent service, creating a positive dining experience.
Cleanliness Concerns
Multiple reviews pointed out issues with cleanliness, including dirty tables and unsanitary conditions in the restaurant.
- JSJalisa SmithNov 7, 20251.0I just came through drive-through and ordered me some food and when I got my food and I left to go to my doctors appointment, my fries had A strand of hair in it and my lemonade isn’t sweet it taste water down.
- MMMichaelaNov 5, 20254.0The girl taking my order in the drive thru this morning was very helpful and made me want to start my day right. I didn’t catch her name but if I did I would say thank you to her!
- YLYanni LoveNov 2, 20251.0I literally just came through drive thru and they gave me a hard stale bun and forgot my bacon. But guess what no receipt! I can’t stand this place. They don’t care. And they pick their nose then touch food!
- JCJohn CarlisleOct 24, 20251.0L9bby is supposed to be open for customers at 5am and was still locked at 630am. Called multiple times and got no answer went to McDonald's
- KMKayla MillerOct 9, 20251.0I just order in DoorDash and I received my food and my burger is pink on the inside. Nd not only that my spicy nuggets weren’t spicy at all
Frequently Asked Questions About Wendy's
Is #503 Madison, Al Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Madison, AL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Madison, AL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (256) 772-0502.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does #503 Madison, Al Wendy’s serve breakfast?
Yes, this Wendy’s location in Madison, AL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Madison, AL?
The drive-through at this Wendy's location is open every day from 7:00 AM to midnight.
Does this Wendy's location in Madison, AL serve breakfast?
Yes, this Wendy's in Madison, AL serves breakfast including combos, sandwiches, coffee, and sides.
Is delivery available from Wendy's in Madison, AL?
Delivery availability can be checked via Wendy's app or at order.wendys.com by entering your delivery address.
What payment options are accepted at Wendy's on Hwy 20 W in Madison?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's in Madison, AL for questions or feedback?
You can call the location directly at (256) 772-0502 or reach customer care via phone at 888-624-8140 or the online contact page.
Where is Wendy's in Madison, AL located?
Wendy's is located at 8814 Hwy 20 W, Madison, AL 35758, USA.
What nearby fast food options are available around Wendy's on Hwy 20 W?
Nearby, you can find other fast food places like Pizza Hut, Krystal, Arby's, Hardee's, and Ted's Bar-B-Q, offering a variety of choices if you're exploring local dining.
Are there any nearby real estate agencies near the Wendy's on Hwy 20 W?
Yes, nearby real estate agencies include Noble Realty Group LLC, Gambles & Co. Realty, David Sharpley Realtor, Stallworth Real Estate, 5 Star Real Estate Agency, Linda Blue Real Estate, and North Alabama Real Estate, Inc.
What nearby services are available close to Wendy's on Hwy 20 W?
Nearby services include Rainwater Counseling for mental health, The JuiceBox spa, McDonald & McDonald Tax Enterprise, Ball Financial, Maid in the City Cleaning Services, and Alabama Fingerprint Solutions.
What methods can I use to order food from Wendy's in Madison, AL?
You can order food via the Wendy's mobile app, online at order.wendys.com, or use the drive-through, dine-in, and delivery services where available.