Brand Certified
Tropical Smoothie Cafe
4.0(333 reviews)
Certified by Tropical Smoothie Cafe • Mar 01, 2026
Business Details
1079 Balch Road, Madison, AL
35758, United States
Certified by Tropical Smoothie Cafe • Mar 01, 2026
(256) 585-2214
Certified by Tropical Smoothie Cafe • Mar 01, 2026
https://locations.tropicalsmoothiecafe.com/al/madison/1079-balch-road
Certified by Tropical Smoothie Cafe • Mar 01, 2026
About
Certified by Tropical Smoothie Cafe • Mar 01, 2026
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Tropical Smoothie Cafe • Mar 01, 2026
Hours
Certified by Tropical Smoothie Cafe • Mar 01, 2026
Reviews
4.0
333 reviews
5 stars
201
4 stars
56
3 stars
15
2 stars
13
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor service and lack of attention to customers.
Smoothie Quality
While some customers enjoyed the smoothies, there were complaints about inconsistency in quality and issues with contamination.
Food Preparation
Numerous reviews highlighted problems with incorrect orders and poor food quality, including missing ingredients and unsatisfactory portions.
Cleanliness and Environment
The cleanliness of the establishment received mixed reviews, with some praising it while others noted unsanitary conditions.
Wait Times
Customers frequently mentioned long wait times for orders, both for in-store and online pickups.
- SHSheila Hurst5 days ago4.0I was at the Balch Road location in Madison Al. Jarquez D was so patient in helping me decide what to order as I have lots of food restrictions . I got a Blimey/Limey, substituted cranberry for strawberry and added pea protein. Very good taste. I went at 1:40 and they were very busy so it took about 20 minutes to get my “to go” order, therefore, I only gave 4 stars. I only drank half as it’s such a big cup. I put the rest in the refrigerator and it’s just as good the next day!
- RRRylee ReynoldsFeb 10, 20261.0I am baffled at the service every time I come to this location. The staff is so rude and act like they don’t want to be there. I feel like I’m an inconvenience whenever I come in not to mention last time I was there a guy literally rolled his eyes when he came to take my order. Today 2/10/25 a girl took my order (my receipt says her name is Katarina B) anyways I smile and ask how her day is and she looked me dead in my face with the most annoyed look on her face and says “good”. I thought you know what I can understand if someone is having a bad day but this happens every single time I come here and it’s not okay. How does this location have a 4.1 rating?! I do not understand… I’m just tryna get a smoothie what’s with the attitude y’all?
- MJMike JonesDec 26, 20251.0Wish these women behind the counter could be a little nicer. I mean I know making smoothies is hard and all.
- 0E0nly EfrainOct 14, 20251.0Got my smoothie made by a young lady she was so nice but the assistant manager she has very short hair with glasses was extremely rude she was talking to me very rudely after I asked her a question.
- RSRk SmileOct 6, 20255.0Yummy smoothies. Helpful staff.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours at Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open for dine-in Monday through Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
What pickup and delivery options does Tropical Smoothie Cafe offer?
They offer in-store pickup, curbside pickup, delivery, and same-day delivery.
What are the delivery hours for Tropical Smoothie Cafe?
Delivery is available Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 8:00 AM to 8:30 PM.
Can I order ahead through an app or online for Tropical Smoothie Cafe?
Yes, you can order ahead in the Tropical Smoothie app or online for in-cafe pickup, curbside pickup, or delivery.
What types of meals does Tropical Smoothie Cafe serve?
They serve breakfast, lunch, brunch, dinner, and late-night meals.
What payment options are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, and Visa.
What is the dress code at Tropical Smoothie Cafe?
The dress code is casual.
What nearby places can I visit close to Tropical Smoothie Cafe on Balch Road?
Nearby places include Calla Rouce Formal Boutique for shopping, 9Round Fitness for workouts, and LawLers Barbecue for southern dining.
Is there a hospital near Tropical Smoothie Cafe for medical needs?
Yes, Madison Hospital and Huntsville Hospital Sports & Wellness Center are nearby for various medical and wellness services.
Can I combine a fitness visit with a meal at Tropical Smoothie Cafe?
Absolutely, with 9Round Fitness and The Little Gym of Madison nearby, you can enjoy a workout followed by a healthy meal or smoothie at Tropical Smoothie Cafe.
Brand Certified Facts from Tropical Smoothie Cafe
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Certified March 01, 2026Yext Knowledge Graph
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