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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Many customers reported rude and unhelpful staff, with several instances of poor service and long wait times.
Smoothie Quality
While some customers enjoyed the smoothies, there were complaints about inconsistency in taste and quality, including issues with contamination.
Food Preparation
Numerous reviews highlighted problems with incorrect orders and poor food quality, particularly with quesadillas and wraps.
Cleanliness
The establishment received mixed feedback on cleanliness, with some praising it while others noted unsanitary conditions.
Overall Experience
Overall, customers expressed disappointment with their experiences, citing a decline in service quality and food preparation.
0E
0nly Efrain
Oct 14, 2025
1.0
Got my smoothie made by a young lady she was so nice but the assistant manager she has very short hair with glasses was extremely rude she was talking to me very rudely after I asked her a question.
RS
Rk Smile
Oct 6, 2025
5.0
Yummy smoothies. Helpful staff.
EM
ERIC MOONEY
Aug 27, 2025
5.0
Work next door great smoothies I love the mango magic miss passion and Hayden are my favorite workers there they always have a happy smile and they are very quick!!
KN
Kayla Newby
Aug 8, 2025
1.0
I have found several chopped up pieces of yellow rubber in my smoothie!!!!!! There is no telling what I already ingested. This is unacceptable.
RW
Ryan & Anna Wolfe
Jul 25, 2025
5.0
We order food from here several times a month and it is healthy delicious and almost always on time.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the dine-in hours at Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open for dine-in Monday through Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
What pickup and delivery options does Tropical Smoothie Cafe offer?
They offer in-store pickup, curbside pickup, delivery, and same-day delivery.
What are the delivery hours for Tropical Smoothie Cafe?
Delivery is available Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 8:00 AM to 8:30 PM.
Can I order ahead through an app or online for Tropical Smoothie Cafe?
Yes, you can order ahead in the Tropical Smoothie app or online for in-cafe pickup, curbside pickup, or delivery.
What types of meals does Tropical Smoothie Cafe serve?
They serve breakfast, lunch, brunch, dinner, and late-night meals.
What payment options are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, and Visa.
What is the dress code at Tropical Smoothie Cafe?
The dress code is casual.
What nearby places can I visit close to Tropical Smoothie Cafe on Balch Road?
Nearby places include Calla Rouce Formal Boutique for shopping, 9Round Fitness for workouts, and LawLers Barbecue for southern dining.
Is there a hospital near Tropical Smoothie Cafe for medical needs?
Yes, Madison Hospital and Huntsville Hospital Sports & Wellness Center are nearby for various medical and wellness services.
Can I combine a fitness visit with a meal at Tropical Smoothie Cafe?
Absolutely, with 9Round Fitness and The Little Gym of Madison nearby, you can enjoy a workout followed by a healthy meal or smoothie at Tropical Smoothie Cafe.