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Brand Certified

Taco Bell

3.8
(1516 reviews)

Business Details

8860 Highway 20, Madison, AL
35758, United States
(256) 772-8055

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 8860 Highway 20 in Madison. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
8860 Highway 20, Madison, AL
35758, United States

Hours

Reviews

3.8
1,516 reviews
5 stars
645
4 stars
370
3 stars
224
2 stars
93
1 star
184

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are mixed; some report friendly and helpful service, while others mention rudeness and poor attitudes.

Food Quality

Food quality is inconsistent, with some customers praising freshness and taste, while others complain about cold or poorly prepared items.

Pricing Issues

Many customers feel that prices are higher than at other locations, with some expressing dissatisfaction over the value for money.

Speed of Service

Service speed varies significantly; some customers report quick drive-thru experiences, while others mention long wait times and delays.
  • OM
    Octavia Mewborn
    Feb 23, 2026
    5.0
    When I came through the drive through the woman who took my order (Ralita) was so kind and welcoming plus it only took 3 minutes to order and get my food. She was so welcoming and friendly definitely need more of her and they should keep this worker because I will be definitely coming back to see her
  • TS
    Tracie Stover
    Feb 21, 2026
    1.0
    I made it to the drive thru at approximately 11:58 a.m didn’t make it to the window until 12:32 received my food got ready to eat the meat was colder than the lettuce I turned around came in the inside to speak with someone it is now 12:56 and know was has acknowledged the line of customers in the lobby and the young lady in drive thru was very rude as well as the gentleman fixing the orders … this is the worst fast food experience I have ever experienced
  • JS
    Jonathan Story
    Feb 7, 2026
    1.0
    BEWARE!! Gave my debit card to the cashier and somehow it got lost. Do not go here!!!!
  • SD
    Sam Dunlap
    Feb 5, 2026
    1.0
    Git taco salad and it was really only lettuce, no meat for real. And they added sour cream for some reason, probably to hide the fact that it was all lettuce and a 1/4 teaspoon of meat! Very disrespectful and disappointing 😞
  • JR
    Justin Rice
    Jan 20, 2026
    1.0
    Visited the Taco Bell on Madison Blvd and had a poor experience. The employee taking my order was mumbling and hard to understand. When I politely mentioned it, she became callous and immediately shut the window. I also have to remind them every time for sauce because my request seems to be ignored. This is the second time I’ve dealt with issues at this location, and it will be my last visit.

Brand Certified Facts from Taco Bell

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Certified March 01, 2026Yext Knowledge Graph
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