Taco Bell

3.8
1505 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 8860 Highway 20 in Madison. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
8860 Highway 20, Madison, AL
35758, United States

Hours

Reviews

3.8
1,505 reviews
5 stars
642
4 stars
367
3 stars
223
2 stars
93
1 star
180

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and long wait times.

Food Quality

Food quality is inconsistent, with some customers enjoying fresh and well-prepared meals, while others complain about stale or incorrect orders.

Pricing Concerns

Many customers express dissatisfaction with higher prices compared to other locations, feeling that the quality does not justify the cost.

Cleanliness

The restaurant is generally reported as clean, contributing positively to the dining experience.
  • MB
    Madison Barone
    1 day ago
    1.0
    All I can say is WOW…I’m never returning to this location. Last Tuesday I dealt with the night time manager, who is an absolute nightmare of a person. Decided to argue with me in the drive through and completely disregarded what I was saying to prove himself right. Bold for someone who couldn’t remember to put the $1 dipping sauce in the bag. Hope they fire that man so I can go back to this location.
  • CB
    Chris Browning
    Dec 30, 2025
    5.0
    Accurate order and good food
  • CT
    Cassidy Tucker
    Dec 21, 2025
    1.0
    I work nearby so I go there often. At least I used to. Thenight manager is rude. He closed the window in my face while I was talking. Then the drive thru lady noticed my uniform and said they bet my job would be interested in how I act. Like a threat. I wasn't loud. I wasn't ugly but I was making a complaint. Had to drive back around to get recipt because they didnt give it to me. 2 other times I say for 32 min in the drive through. And 30 o enight. Stopped going after that.
  • SS
    Summer
    Nov 19, 2025
    1.0
    Fire the person who made my quesadilla.
  • BA
    Bonnie Abel
    Nov 5, 2025
    5.0
    Went in for lunch today. Tammy took my order. She was awesome!! Such a sweet lady,very welcoming. Although they were very busy. My food came very quickly. It was very fresh and hot. The store was clean. Condiment station was fully stocked. I have to say,best Taco Bell experience ever.

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 8860 Highway 20, Madison, AL?

The drive-through is open from 9:00 AM to 3:00 AM Monday through Wednesday and Sunday, 9:00 AM to 4:00 AM on Thursday and Friday, and 11:00 AM to 4:00 AM on Saturday.

What types of payment does Taco Bell on Highway 20 accept?

They accept American Express, cash, Discover, MasterCard, and Visa.