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Sonic Drive-In

2.9
(1505 reviews)
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Business Details

3763 Sullivan Street, Madison, AL
35758, United States
(256) 464-3138
http://www.sonicdrivein.com/locations/us/al/madison/3763-sullivan-street/store-3440
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Madison, AL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 3763 Sullivan Street for the ultimate SONIC experience!

Location

Sonic Drive-In
3763 Sullivan Street, Madison, AL
35758, United States

Hours

Reviews

2.9
1,505 reviews
5 stars
383
4 stars
252
3 stars
226
2 stars
165
1 star
479

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many customers reported unsatisfactory food quality, including cold, overcooked, or incorrect items.

Operational Issues

Frequent complaints about broken stalls, unresponsive staff, and a lack of organization in fulfilling orders.

Customer Experience

Customers expressed frustration with the overall experience, citing a lack of urgency and poor management.
  • DF
    Donya Foxx
    3 days ago
    1.0
    I ordered before I got here and still waited 45 minutes on 2 drinks. The workers also had an attitude.
  • MP
    mike pitzer
    Feb 21, 2026
    2.0
    Went here yesterday, staff was rude, food was sorry as heck. Will not go back, nor do I recommend
  • TR
    Trent Rice
    Feb 9, 2026
    5.0
    wanted extra nerds - got extra nerds. lady was nice. hope restored.
  • AF
    Always Have Faith
    Jan 31, 2026
    1.0
    HORRIBLE SERVICE EXTENDED LONG WAIT PERIODS FOOD IS TRASH THEY WILL NOT ANSWER WHEN YOU PRESS THE BUTTON AFTER PARKING MANAGER PLEASE CLEAN THIS LOCATION UP!!!!!
  • QB
    Queen Bean
    Jan 30, 2026
    1.0
    Most the Sonics here $@(/< and when did they get rid of the dipped cones?
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Brand Certified Facts from Sonic Drive-In

This information is certified by Sonic Drive-In and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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