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Sonic Drive-In

4.3
(841 reviews)

Business Details

11396 County Line Road, Madison, AL
35756, United States
(256) 777-6639

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Madison, AL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 11396 County Line Road for the ultimate SONIC experience!

Location

Sonic Drive-In
11396 County Line Road, Madison, AL
35756, United States

Hours

Reviews

4.3
841 reviews
5 stars
479
4 stars
213
3 stars
81
2 stars
29
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Quality

Most customers praised the staff for being friendly, polite, and attentive, although there were some complaints about rudeness from specific employees.

Order Accuracy

While many customers reported accurate orders and quick service, there were several instances of incorrect orders and missing items.

Food Quality

The food was generally described as fresh and tasty, but there were complaints about specific items being cold, overcooked, or not meeting expectations.

Cleanliness

Some reviews highlighted cleanliness and a welcoming atmosphere, while others reported hygiene issues and unsanitary conditions.

Value for Money

Customers appreciated the reasonable prices and good portion sizes, although some felt certain items were overpriced.
  • RB
    Rebecca B
    6 days ago
    5.0
    Good service
  • BH
    Brooklyn Harris
    Feb 26, 2026
    5.0
    Service was great! James took my order and made my experience 10 times better. I got to order as soon as I pressed the button. Plus, my whole order was out in under 5 minutes. Best Sonic I've been to in a good minute.😄
  • AF
    Always Have Faith
    Feb 12, 2026
    5.0
    I’m not sure who is managing this location, but the service is always great. The staff is always polite, wait time is bare minimum, very quick, and food is hot and fresh. I’ve visited this location several times and it’s always pleasant🙂(day and night). Kuddos to management and staff🙌🏽
  • AL
    a lemon
    Jan 27, 2026
    5.0
    I’ll never forgive you for changing your fries. You have broken my heart …
  • CB
    Clement R Bernard
    Jan 12, 2026
    5.0
    Went there recently after a long day and decided to grab a quick meal. The place was fairly clean and not overly crowded, which I appreciated. Ordering was simple and the staff were polite, not overly chatty but helpful enough. My food came out pretty quick and everything was warm and fresh. The burger was decent, nothing fancy but it tasted good and the fries were crispy, though a little salty for my liking. Portions were reasonable for the price, which feels important these days. Seating was comfortable and I didn’t feel rushed to leave. Overall, it’s a solid fast food spot when you want something quick and reliable without any big surprises.

Brand Certified Facts from Sonic Drive-In

This information is certified by Sonic Drive-In and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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