Papa Johns Pizza

3.7
228 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Madison, AL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Madison pizza for any occasion. Call us for pizza delivery in Madison or stop by 12100 B COUNTY LINE ROAD for carryout to order the best pizza in Madison, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
12100 B COUNTY LINE ROAD, Madison, AL
35756, United States

Hours

Reviews

3.7
228 reviews
5 stars
119
4 stars
32
3 stars
17
2 stars
17
1 star
43

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, poorly topped pizzas, with some describing their experience as the worst pizza they've ever had.

Customer Service

Mixed reviews on customer service; while some praised individual employees for their friendliness and helpfulness, others reported rude staff and poor handling of complaints.

Order Accuracy

Numerous complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Cleanliness and Safety

Concerns raised about hygiene practices, including employees not washing hands after smoking and food safety issues.

Delivery Issues

Frequent reports of late deliveries and difficulty reaching the store by phone, causing frustration among customers.
  • AS
    Avery Steinert
    2 days ago
    2.0
    Did not cut my pizza at all
  • LT
    Le'Tracey Tuck
    Nov 1, 2025
    1.0
    Went to pick up my pizza and the young lady who checked me out had cat hair all over her jacket. She told me it was cat hair. They were rude to me because I complained and returned the pizzas I ordered. The manager was rude. Will be contacting corporate Monday morning. I know Shaq would not approve of this. By the way she posed for the attached picture.
  • PJ
    Patrick Jacklin
    Oct 4, 2025
    1.0
    Got a cold, greasy pizza with huge crust and very few toppings over an hour after I ordered it. I haven't ordered Papa John's in a while. I drove by their new store on county line, so I thought that I would try it. Never again! I ordered the Philly Cheesesteak. The last time I got it from their big competitor, it seemed light on toppings. I thought maybe Papa John's could do better. I was rewarded with what was the worst pizza I have ordered in my life. I ordered an extra large, and got a big pizza with barely any toppings in an area the size of a small and 2 1/2" of crust on the outside. The middle was cold and soggy. $36.39 total, because I tipped in advance (another mistake)
  • SJ
    Sorrell Jr
    Sep 18, 2025
    5.0
    Food quality is always perfect
  • LH
    Landon Hansen
    Sep 1, 2025
    3.0
    Your phone number is not working

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Madison, AL?

Papa Johns delivers Monday through Thursday from 10:00 AM to 11:00 PM, Friday and Saturday from 10:00 AM to 12:00 AM, and Sunday from 11:00 AM to 11:00 PM. They are closed on December 25th.

What are the takeout hours for Papa Johns Pizza at 12100 B County Line Road?

Takeout is available Monday through Thursday from 10:00 AM to 9:40 PM, Friday and Saturday from 10:00 AM to 10:40 PM, and Sunday from 11:00 AM to 9:40 PM. The location is closed for takeout on December 25th.