Panera Bread

3.7
169 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Madison is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
120 Outfield Drive, Madison, AL
35758, United States

Hours

Reviews

3.7
169 reviews
5 stars
91
4 stars
22
3 stars
10
2 stars
13
1 star
33

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some customers enjoying their meals while others found them bland or poorly prepared.

Customer Service

Customer service experiences vary widely; some staff are praised for friendliness and efficiency, while others are criticized for rudeness and inattentiveness.

Cleanliness

Concerns about cleanliness, with reports of dirty tables and a generally unkempt environment.

Order Accuracy

Frequent issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.

Pricing

Customers feel that prices are high relative to portion sizes and food quality, leading to perceptions of poor value.
  • AM
    Abigail Moore
    Nov 13, 2025
    5.0
    I got a delicous chipotle Chicken avocado melt definitely would recommend. Great portions as well.
  • KM
    Ken Mayo
    Oct 26, 2025
    4.0
    Abigail was fantastic! She greeted us and had a big smile on. Brittany, the cashier was the complete opposite. No smile, no thank you. Chicken BLT with avocado and tomato soup was amazing. The Black Bean soup was bland and cold.
  • KE
    Karon Ellison
    Oct 1, 2025
    1.0
    I frequent Panera Bread restaurant on Zeirdt Rd 3 to 4 times a week. I am a rewards member, and I have spent a good bit of money at this establishment. On 10/1/25 at 6.55 a.m I purchased a breakfast sandwich and a Chicken Pesto Dipper. I was told the dipping soup is not prepared until 9 or 10 a.m. However, the day prior I ordered the same food items, I received the dipping soup with no problem. After being told I couldn't get the soup, I asked if the price would change or can I receive something that replaces the soup; I was told no, but i would still be charged the same price. As much as I spend I should have received a replacement item or given a discount. I will share this experience with others and I will no longer give my money to this establishment. Thank you, K. Garner, unsatisfied customer. P.S: my breakfast sandwich was burnt.
  • JL
    John Langley
    Sep 27, 2025
    1.0
    Fix the constantly buzzing audio, and I'll update my review. Makes for an annoying cafe experience. Please wipe the tables down as well. Edit: 2 weeks later, the sound is louder.
  • JM
    J Mac
    Sep 20, 2025
    5.0
    This is my new spot to pick up bagels and coffee for early morning meetings. Expect ~$45 for 8 folks with plates, cups, flatware, and a tub of cream cheese.

Frequently Asked Questions About Panera Bread

Does Panera Bread Madison accept reservations?

No, Panera Bread Madison does not accept reservations.

What meals are served at Panera Bread Madison?

Panera Bread Madison serves breakfast, lunch, brunch, and dinner.