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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Madison is here with warmth and welcome. Panera Bread. Food as it should be.
Mixed reviews on food quality, with some customers enjoying their meals while others found them bland or poorly prepared.
Customer Service
Customer service experiences vary widely; some staff are praised for friendliness and efficiency, while others are criticized for rudeness and inattentiveness.
Cleanliness
Concerns about cleanliness, with reports of dirty tables and a generally unkempt environment.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.
Pricing
Customers feel that prices are high relative to portion sizes and food quality, leading to perceptions of poor value.
AM
Abigail Moore
Nov 13, 2025
5.0
I got a delicous chipotle Chicken avocado melt definitely would recommend. Great portions as well.
KM
Ken Mayo
Oct 26, 2025
4.0
Abigail was fantastic! She greeted us and had a big smile on. Brittany, the cashier was the complete opposite. No smile, no thank you. Chicken BLT with avocado and tomato soup was amazing. The Black Bean soup was bland and cold.
KE
Karon Ellison
Oct 1, 2025
1.0
I frequent Panera Bread restaurant on Zeirdt Rd 3 to 4 times a week. I am a rewards member, and I have spent a good bit of money at this establishment.
On 10/1/25 at 6.55 a.m I purchased a breakfast sandwich and a Chicken Pesto Dipper. I was told the dipping soup is not prepared until 9 or 10 a.m.
However, the day prior I ordered the same food items, I received the dipping soup with no problem.
After being told I couldn't get the soup, I asked if the price would change or can I receive something that replaces the soup; I was told no, but i would still be charged the same price.
As much as I spend I should have received a replacement item or given a discount.
I will share this experience with others and I will no longer give my money to this establishment.
Thank you, K. Garner, unsatisfied customer.
P.S: my breakfast sandwich was burnt.
JL
John Langley
Sep 27, 2025
1.0
Fix the constantly buzzing audio, and I'll update my review. Makes for an annoying cafe experience.
Please wipe the tables down as well.
Edit: 2 weeks later, the sound is louder.
JM
J Mac
Sep 20, 2025
5.0
This is my new spot to pick up bagels and coffee for early morning meetings. Expect ~$45 for 8 folks with plates, cups, flatware, and a tub of cream cheese.
No, Panera Bread Madison does not accept reservations.
What meals are served at Panera Bread Madison?
Panera Bread Madison serves breakfast, lunch, brunch, and dinner.
What are the operating hours of Panera Bread Madison?
Panera Bread Madison is open from 6:00 AM to 9:00 PM Monday through Friday, and from 7:00 AM to 9:00 PM on weekends.
Does Panera Bread Madison offer delivery and drive-thru services?
Yes, Panera Bread Madison offers delivery, drive-thru, as well as dine-in and takeout services.
What types of payment does Panera Bread Madison accept?
Panera Bread Madison accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I order Panera Bread Madison’s food online?
Yes, you can order online using their website or the Panera Bread app for quick pick-up or delivery.
What specialties are offered at Panera Bread Madison?
Specialties include You Pick Two, Power Menu, Hand-Tossed Salads, Freshly-Baked Artisan and Specialty Breads, Flatbread Sandwiches, Soup in a Breadbowl, and Vegetarian Broth Bowls.
What nearby restaurants can I visit after dining at Panera Bread Madison?
Nearby dining options include Slim Chickens (chicken and Southern cuisine), Walk-On's Sports Bistreaux (sports bar), I Love Sushi Express (Japanese), Chipotle Mexican Grill (Mexican), Panda Express (fast food), and Outback Steakhouse (steakhouse).
Are there nearby coffee shops close to Panera Bread Madison?
Yes, nearby coffee shops include another Panera Bread location and Starbucks, both great spots for coffee or a quick snack.
What nearby amenities are available for a relaxing visit near Panera Bread Madison?
Nearby amenities include European Wax Center and Lifestyle Nail for beauty services, Escapology Escape Rooms for entertainment, and Regions Bank for financial services.