Panera Bread

3.9
599 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains
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Business Details

8179 Highway 72 W, Madison, AL
35758, United States
(256) 721-7831
https://www.panerabread.com/en-us/cafe/locations/al/madison/8179-highway-72-w
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About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Madison is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Panera Bread
8179 Highway 72 W, Madison, AL
35758, United States

Hours

Reviews

3.9
599 reviews
5 stars
305
4 stars
113
3 stars
55
2 stars
39
1 star
87

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food quality, especially the soups and salads, but some noted inconsistencies in portion sizes and freshness.

Service Issues

Multiple reviews highlighted slow service, order inaccuracies, and unprofessional behavior from staff, leading to a negative dining experience.

Atmosphere

The atmosphere was often described as inviting and conducive for studying or socializing, although some customers reported cleanliness issues.

Pricing Concerns

Many customers felt the prices were high relative to the portion sizes and quality of food received.

Customer Loyalty

Despite some negative experiences, many customers expressed a strong loyalty to Panera, citing it as a favorite spot for meals and social gatherings.
  • CW
    Cal Woo
    4 days ago
    5.0
    Super nice place and the super nice drive-through worker named Morgan was very friendly with us
  • VH
    Violet Hall
    Nov 10, 2025
    5.0
    Wanted to say the girl at the window with long blonde hair and glasses deserves a huge raise. I waited in the drive through for 20 minutes (literally) and was mad by the time i got to the window. She completely turned my anger around before I could even complain. She was extremely polite, courteous and made me smile by making me laugh. She definitely likes her job! Wish I would have thought to ask her name.
  • DS
    Douglas Scroggs
    Oct 29, 2025
    5.0
    Very good food.
  • PG
    Phyllis Groover
    Oct 26, 2025
    1.0
    Went at 5:50 pm on Sunday. Upon entering the store you were met by an overpowering smell of BURNT food. Waited a couple of minutes for someone to come to the register to take our order. We were not greeted or acknowledged that we had to wait. I placed my order for soup bread bowl of creamy tomato. Was told we are out of soup. So we left.
  • JH
    James Herring
    Oct 21, 2025
    5.0
    I love Panera! I have only given one bad review and this is not one of them. You are welcomed in. Ordering is quick. Getting your stiff is also quick and easy. Depending on when you come, seating is easily available.
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Frequently Asked Questions About Panera Bread

Does Panera Bread in Madison, AL accept reservations?

No, Panera Bread in Madison, AL does not accept reservations.

What are the operating hours for Panera Bread in Madison, AL?

Panera Bread is open Monday through Saturday from 6:00 AM to 9:00 PM, and Sunday from 7:00 AM to 9:00 PM.