McDonald's

3.2
1962 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8841 Madison Blvd, Madison, AL
35758, United States

Hours

Reviews

3.2
1,962 reviews
5 stars
570
4 stars
398
3 stars
343
2 stars
208
1 star
443

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, especially in the drive-thru, often exceeding 30 minutes.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items.

Customer Service

Numerous customers experienced rude or unhelpful staff, with some noting a lack of management presence or accountability.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms and dining area.

Order Accuracy

Customers frequently reported receiving incorrect orders or missing items, leading to frustration.
  • TL
    t ladd
    4 days ago
    5.0
    Never had a bad meal here; I was never overlooked and the staff is professional
  • WS
    Wayne S
    Nov 16, 2025
    1.0
    Was waiting and no one attended to me so I drove off to the window and the guy behind me got served first
  • MW
    Maxwell Walden
    Nov 15, 2025
    5.0
    Loved trying the Bacon Buffalo Ranch McCrispy with Buffalo Ranch McCrispy Snack Wrap, Unsweet Tea, & Chips AHOY! Frappe for my taste of my experience & it was all good.
  • RO
    Robert Owens
    Oct 27, 2025
    1.0
    Do not come to this location. It's filthy, beverage area is a disaster and poor service. Management and owners should be ashamed. Corporate should shut it down. I gave 1 star because I can't rank lower
  • JS
    janet spencer
    Oct 25, 2025
    2.0
    Oh my, I started to just ignore writing a review for the 4 times I have patronized this location, but McDees was my first job at 16 yrs.old and with modern technology, service should be more efficient. The drive thur is TERRIBLE! I don't know what the problem is, but I don't think they were told ,no one should wait more than 3 to 5 minutes in line. That's why you pull cars to the designated parking space until there order is ready,not have everyone wait. I counted 10 cars that left because the line was so long and at a stand still. Now I will say in there defense today I ordered breakfast at the end of breakfast hours, but the line is still too long at lunch and dinner times also. Maybe manager needs refresher at corporate, can't say but staff definitely need retraining. Food was cold also but they did get my order correct!

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 8841 Madison Blvd?

McDonald's at 8841 Madison Blvd is open daily from 4:00 AM to 1:00 AM.

When is the drive-through service available at this McDonald's location?

The drive-through is open every day from 4:00 AM to 1:00 AM.