Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,803 reviews
5 stars
525
4 stars
395
3 stars
351
2 stars
184
1 star
348
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, including long wait times and incorrect orders.
Food Quality
Many reviews mentioned cold, undercooked, or incorrect food items, leading to dissatisfaction with the overall dining experience.
Management Issues
Frequent complaints about poor management and lack of organization, with calls for better leadership and training for employees.
Inconsistent Experience
Customers experienced significant variability in service and food quality, with some praising individual staff members while others reported terrible experiences.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty bathrooms and unkempt dining areas.
- KCKaylee CooperNov 8, 20251.0literally the worst mcdonald’s!!! every time i come here its not a good experience and skylar the manager is very unprofessional!!!
- EEEnzlieNov 3, 20251.0most rude workers i’ve ever seen in my life. INCLUDING the short stubby manager. get that dude with the long hair OUT of the drivethrough before i do it myself. 😹
- KJK JNov 1, 20253.0I do not think it’s professional for the person to be sitting down taking your money through the window
- VSVanessa StuckmannOct 31, 20251.0Out of all the McDonald’s we’ve been to, this one has to be the absolute worst. McDonald’s is currently having the monopoly promotion, and with that we like to upgrade all of our meals to the large size for that reason. When a McDonald’s runs out of monopoly cups, or etc, they like to let us know before we order. This one did not. That’s not even the worst part… So not only did we not get one single monopoly sticker, now we’re stuck with two large UNDERCOOKED & unsalted fries, two large cokes that were flat- also tasted very watered down. The burgers were O.K. . I always order to add Big Mac sauce to my Quarter pounder deluxe, instead they gave me no sauce on it at all… dry burger . Also no onions on the deluxe …. I believe the only good thing we got was the Big Mac itself .
- SWSara WashingtonOct 23, 20251.0They completely got my order wrong, didn’t even have the decency to even give me 7 nuggets. They only gave me four when I ordered a ten piece. And didn’t give me the monopoly cup. Also they didn’t give me the fries size that I PAID FOR WITH MY OWN MONEY.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's Madison, AL?
McDonald's in Madison, AL operates daily from 4:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
When is the delivery service available at this McDonald's?
Delivery service runs every day from 5:00 AM to 11:30 PM, extending to 12:30 AM on Fridays and Saturdays.
Does this McDonald's location have a drive-through service?
Yes, the drive-through is open daily from 4:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
What types of payment are accepted at McDonald's Madison on Hwy 72 W?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I place an order online or through a mobile app?
Yes, you can order online via their delivery website or use the McDonald's App available for iOS and Android for mobile ordering and rewards.
What pickup and delivery services are available at this McDonald's?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What type of menu options does McDonald's Madison offer?
They serve a variety of menu options including breakfast, burgers, coffee, frozen yogurt, ice cream, and sandwiches made with quality ingredients.
Are there any nearby attractions or services close to McDonald's on Hwy 72 W that customers might find useful?
Yes, nearby places include the Madison Bowling Center for entertainment, Schlotzsky's and Cinnabon at Schlotzsky's for additional dining options, and Shell gas station for fueling needs.
How can the financial services near McDonald's assist customers in the area?
Nearby financial advisors such as Edward Jones offices and Mary Spears: State Farm Insurance provide investment and insurance services which customers might find convenient when visiting McDonald's.
Are there automotive services near this McDonald's location?
Yes, Brakes For Less offers automotive repair and oil changes, and Express Oil Change & Tire Engineers provides tire repair and maintenance services nearby, useful for drivers visiting McDonald's' drive-through.