Brand Certified
McDonald's
3.3(1496 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
11178 County Line Road, Madison, AL
35758, United States
Certified by McDonald's • Mar 01, 2026
(256) 772-7766
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
1,496 reviews
5 stars
446
4 stars
338
3 stars
259
2 stars
150
1 star
303
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported unfriendly and unprofessional service, with many noting long wait times and incorrect orders.
Cleanliness
The dining area and restrooms were often described as dirty and poorly maintained, leading to health concerns.
Food Quality
Numerous reviews mentioned cold or improperly cooked food, with many customers expressing disappointment in the freshness and preparation of their meals.
Management Issues
Several reviews highlighted poor management and staffing issues, indicating a lack of accountability and organization within the restaurant.
- MSMark SterrettFeb 3, 20263.0Food not cooked all the way
- TSTrent SutherlandJan 25, 20263.0Servers are extremely unfriendly and rude. The main thing McDonald's can do to improve their business is to raise the standards for the employees they hire.
- EDElle DeeyenJan 11, 20261.0Tried my fries before I even left the lot of the drive-thru, warm! Very disappointing, it seems the food at this location is never fresh. You can't smell the aroma once the window open, nor once the bag is handed off to you, AND it's never hot to the touch. Just spent 20 bucks on food that tastes like it has sat on my countertop hours after I purchased it. I live within walking distance of this locale as well, so this is just frequently disappointing 😞
- MWMandy WagnerJan 11, 20265.0Nice play area. I'm so glad I found this place! McDonald's lots of kids were here please put these back!
- LDLesa DrummondJan 2, 20265.0Finally, my good friend and I are able to go to a McDonald's in Madison again! Bad experience at the one on Madison Blvd made us not go to any McDonald's for a while. I wish I had gotten names because I would praise them right now! I work at a restaurant, so I see things that "civilians" wouldn't see. The young man who brought out our food was smiling and asked if we needed anything else...the manager was ON POINT! I watched her directing her employees in a firm & informative way, without being a jerk. I was impressed and I haven't said this for a while!! Great Job Guys!! If I could have given 10 ⭐'s for service, I would have!! **The fries were hot and fresh, too!! Yay!
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 11178 County Line Road?
McDonald's in Madison, AL, is open daily from 5:00 AM to midnight.
What are the drive-through hours at this McDonald's location?
The drive-through is open every day from 5:00 AM until midnight.
Can I get delivery from this McDonald's, and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 11:30 PM.
What online options are available for ordering from this McDonald's?
You can order via the McDonald's app available on Apple and Android or through their online ordering link.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this location offers a drive-thru service.
What types of pickup and delivery services does McDonald's at this address offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What are some nearby food options if I want to explore other dining choices after visiting McDonald's?
Nearby food options include Marco's Pizza, Jon Smith Subs, WOW Donuts, Dunkin', Dairy Queen, and Wendy's, providing a variety of cuisines and fast food.
Are there nearby places where I can shop or get services while visiting McDonald's?
Yes, nearby places include O'Reilly Auto Parts for automotive needs, Daisy Lane Gifts for flowers and accessories, and several beauty salons and spas such as Looksbylauryn and Mr. and Mrs. Nails and Spa.
What health or medical facilities can I find near this McDonald's location?
Nearby you can find West Madison Urgent Care and Animal Health Care Center for human and pet medical services.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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