McDonald's

2.5
546 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
7161 Wall Triana Hwy, Madison, AL
35757, United States

Hours

Reviews

2.5
546 reviews
5 stars
116
4 stars
69
3 stars
56
2 stars
35
1 star
270

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes for orders, both in drive-thru and dine-in.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Numerous complaints were made about food being cold, overcooked, or poorly prepared, with some customers receiving unsanitary food.

Staff Attitude

Several customers noted rude or indifferent behavior from staff, contributing to a negative dining experience.

Management Issues

Reviews indicated poor management practices, including understaffing and lack of oversight, leading to disorganized service.
  • KB
    Kristoff Bjorgman
    4 days ago
    1.0
    Punctuality is a foreign word to them
  • TL
    TERRI LAING
    Nov 15, 2025
    2.0
    You wait forever just to place your order then you place your order you get to the window they give you your bags and off you go only to realize that they forgot to give you half of your order so now you got to park and you got to go inside and then you go inside and oh there's nobody at a register cuz there's no registers you have to use a kiosk so while you stand there for another 20 minutes trying to get somebody's attention your food that's in the car is cold and you still have to wait for the rest of your order if you can get somebody to come over and acknowledge it very dissatisfied
  • SM
    Scarlet Maze
    Nov 8, 2025
    1.0
    Can’t eat the breakfast I ordered to my job cus it came with no forks, butter, syrup or condiments, so thanks for that.
  • LH
    Leroy Holden
    Oct 31, 2025
    2.0
    Inconsistency and slowness. McDonald's use to mean fast food, hot and fresh. I feel like the only thing that get right is the drink. Fries are a disappointment. Hot fries isn't something you should expect here.
  • NO
    Nathan Osbourn
    Oct 29, 2025
    1.0
    Went there for the monopoly game only got one off the 10 piece nuggets not the large fries I got with the quarter pounder and nuggets I don’t get why they do that instead of just telling people.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 7161 Wall Triana Hwy, Madison, AL?

McDonald's at 7161 Wall Triana Hwy, Madison, AL, is open daily from 5:00 AM to midnight.

During what hours is the drive-through service available at this McDonald's location?

The drive-through at this McDonald's is open every day from 5:00 AM until midnight.