This profile is uncertified and using publicly sourced data
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Business Details
About
Restaurant
J. Alexander’s in Madison is a modern American eatery rooted in wood-fired cooking and a passion for quality. Our focus is simple: great food, genuine service, and an experience that feels both elevated and easygoing. The menu features fresh takes on American classics — flavorful entrees, expertly grilled steaks, slow-roasted prime rib, seasonal seafood, stacked sandwiches, and bold salads. We keep things interesting with rotating chef-driven features that highlight the best of each season. At the bar, you’ll find a curated wine list and crafted cocktails, perfect for pairing or unwinding.
Location
Hours
Reviews
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Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.