Brand Certified
Dunkin'
3.7(890 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
103 Brookridge Dr, Madison, AL
35758, United States
Certified by Dunkin' • Mar 01, 2026
(256) 960-9231
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Madison, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.7
890 reviews
5 stars
417
4 stars
153
3 stars
86
2 stars
64
1 star
170
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, slow response times, and incorrect orders.
Product Availability
Many reviews highlighted frequent stock issues, with customers often finding popular items out of stock.
Food Quality
Several customers complained about the quality of food, including stale items and poorly prepared orders.
Staff Attitude
A significant number of reviews mentioned unprofessional behavior from staff, with some employees displaying a lack of enthusiasm or care.
Positive Experiences
Despite the negative feedback, some customers praised individual staff members for their helpfulness and friendly service.
- LBLaura Barrett6 days ago5.0The iced coffee and bagel I got just now was PERFECT!! Yum!!
- BMBrittany MatthewsFeb 18, 20265.0Always have my fav drink, even though it’s no longer on the menu. Love these guys!
- LRLaura RoetherFeb 10, 20261.0Customer service is lacking. Girl just sat on her phone the entire time getting the order
- TTTweet TweetFeb 4, 20261.0every time i do a mobile order they don’t make it until you go up to the counter and tell them your name. waited at the counter one morning for 5 minutes while employees were just standing around having there own conversation. not to mention it takes FOREVER for them to make your order. Do not recommend this location
- ABAnnika BeasleyJan 27, 20261.0I routinely stop at this Dunkin’ location every morning before heading to my office, and I am usually greeted well upon arrival. This morning, I ordered my usual: a large hot coffee with hazelnut, six sugars, and three creams. After returning to my office and taking a sip, it was clear that the coffee was missing the hazelnut and sugar. Unfortunately, the coffee was horrendous!!! I returned to the store to have the order corrected. I was assisted by a young woman at the counter who was not particularly pleasant or welcoming. While her demeanor was not overtly rude, I would expect a more courteous and friendly approach from someone working in customer service. I explained that my coffee was made incorrectly. She took the cup, remade the order, and returned it to me without offering an apology or any acknowledgment of the inconvenience. Before leaving, I tasted the coffee again and found that it was still not made correctly. Rather than escalate the situation, I chose to leave without further discussion. This experience was disappointing, especially given that I am a regular customer at this location. Moving forward, I will be more cautious about ordering here based on the staff working at the time.
Frequently Asked Questions About Dunkin'
What are the regular opening hours of Dunkin' in Madison, AL?
Dunkin' in Madison, AL is open daily from 5:00 AM to 8:00 PM.
Does this Dunkin’ location offer delivery and curbside pickup services?
Yes, they offer both delivery and curbside pickup services.
Can I order ahead using a mobile app at Dunkin' in Madison?
Yes, you can order ahead using the Dunkin’ app available for both iOS and Android devices.
What types of food and beverages are served at this Dunkin' location?
They serve coffee, espresso, breakfast sandwiches, donuts, tea, and a variety of baked goods, including seasonal drinks like the Cookie Butter Cloud Latte and Peppermint Mocha.
Is there a drive-thru available at Dunkin’ in Madison, AL?
Yes, this location has a drive-thru service for convenient pickup.
What payment methods are accepted at this Dunkin' location?
They accept debit and credit card payments.
Does Dunkin’ in Madison offer free Wi-Fi and dine-in options?
Yes, they provide free Wi-Fi and have dine-in seating available.
What nearby places can customers visit before or after their Dunkin' visit?
Customers can visit Taziki’s Mediterranean Cafe for Greek cuisine, BodyRok Madison for Pilates workouts, or the nearby Juice Bar Madison for smoothies and juices before or after their Dunkin' visit.
How can T-Mobile and Verizon stores near Dunkin’ be helpful to visitors?
The nearby T-Mobile and Verizon stores are convenient for customers who may need mobile phone services or accessories while visiting Dunkin’.
What wellness and beauty services are close to Dunkin' in Madison?
Beauty services like Top Nails & Spa and Terrabacio Madison Aveda Salon and Spa are located nearby, offering nail, beauty, and spa treatments for customers to enjoy before or after their meal at Dunkin’.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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