Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Madison, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported long wait times for orders, often exceeding 20 minutes, even when the store was not busy.
Staff Attitude
Many reviews highlighted rude or unprofessional behavior from staff, with some customers feeling dismissed or treated poorly.
Product Availability
A recurring issue was the frequent lack of menu items, including donuts and drinks, leading to customer frustration.
Order Accuracy
Numerous customers experienced incorrect orders, including wrong items and poorly prepared food, contributing to dissatisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty dining areas and poorly maintained food items.
RO
Robert Ohnemus
4 days ago
1.0
Not the Dunkin I grew up with. No donuts available on a Saturday afternoon. Anyone recommend a real donut shop to get donuts in the afternoon in Madison, Alabama?
TT
TheKiwiNinja99
5 days ago
3.0
Food is ok but they take like 15 minutes to get it to ya even if they aren't that busy.
MS
Marissa Stephens
Nov 16, 2025
1.0
waited over 20 minutes for food. we were the only people in the place. workers forgot we even ordered. Had to go up to the front desk to remind them of our order. Do not go.
TW
Taylor Wolfe
Nov 16, 2025
1.0
Waited thirty minutes after ordering. Only people here.They hadn’t even started any of our orders; we had to remind them, then gave us the wrong drinks. Workers standing around not doing anything, acting confused when we ordered simple drinks straight off the menu. Never had this kind of experience at a Dunkin before. Do not recommend this location.
WG
Warrior Gamer
Nov 4, 2025
1.0
I have left a comment on this Dunkin a week ago now I can no longer find it which I knew was going to happen because I called out how bad and how terrible of a manger Kira is. I went into Dunkin recently and had placed a mobile order and Kira gave me the most attitude and could tell she truly doesn’t like her job. I don’t understand why she was even hired she is a terrible choice for a manager. PLEASE GET RID OF HER ASAP
What are the regular opening hours of Dunkin' in Madison, AL?
Dunkin' in Madison, AL is open daily from 5:00 AM to 8:00 PM.
Does this Dunkin’ location offer delivery and curbside pickup services?
Yes, they offer both delivery and curbside pickup services.
Can I order ahead using a mobile app at Dunkin' in Madison?
Yes, you can order ahead using the Dunkin’ app available for both iOS and Android devices.
What types of food and beverages are served at this Dunkin' location?
They serve coffee, espresso, breakfast sandwiches, donuts, tea, and a variety of baked goods, including seasonal drinks like the Cookie Butter Cloud Latte and Peppermint Mocha.
Is there a drive-thru available at Dunkin’ in Madison, AL?
Yes, this location has a drive-thru service for convenient pickup.
What payment methods are accepted at this Dunkin' location?
They accept debit and credit card payments.
Does Dunkin’ in Madison offer free Wi-Fi and dine-in options?
Yes, they provide free Wi-Fi and have dine-in seating available.
What nearby places can customers visit before or after their Dunkin' visit?
Customers can visit Taziki’s Mediterranean Cafe for Greek cuisine, BodyRok Madison for Pilates workouts, or the nearby Juice Bar Madison for smoothies and juices before or after their Dunkin' visit.
How can T-Mobile and Verizon stores near Dunkin’ be helpful to visitors?
The nearby T-Mobile and Verizon stores are convenient for customers who may need mobile phone services or accessories while visiting Dunkin’.
What wellness and beauty services are close to Dunkin' in Madison?
Beauty services like Top Nails & Spa and Terrabacio Madison Aveda Salon and Spa are located nearby, offering nail, beauty, and spa treatments for customers to enjoy before or after their meal at Dunkin’.