Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Madison, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
882 reviews
5 stars
414
4 stars
152
3 stars
87
2 stars
64
1 star
165
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and unprofessional behavior from staff.
Product Availability
Many reviews mentioned that the location often runs out of popular items, including donuts and food options.
Employee Attitude
Several customers noted rude or indifferent attitudes from employees, impacting their overall experience.
Food Quality
There were complaints about the quality of food, including stale items and incorrect orders.
Positive Experiences
A few customers highlighted positive interactions with specific employees who provided good service.
- ADAlabama DreamJan 1, 20261.0Please get rid of these goofy kids.
- DHDavid HendersonDec 30, 20251.04 employees, definitely the B or C team. Everyone was slowly moving to take care of the drive thru which had 5 vehicles. The drive thru cashier took my order, but it wasn’t filled until after they took care of all 5 drive thru customers. I said more than once to the cashier I wanted a mixed dozen. She apparently told the girl who would fill my order to do a dozen glazed. This caused another delay, as I gave my mixed dozen order to the girl who was filling my order. I needed to ask what flavor was in the jelly filled. Her reply was “I don’t know, I don’t eat those.” The overall experience deserves a 0 star rating. I don’t know how they keep the doors open, but I will not be a return customer.
- RORobert OhnemusDec 6, 20251.0Not the Dunkin I grew up with. No donuts available on a Saturday afternoon. Anyone recommend a real donut shop to get donuts in the afternoon in Madison, Alabama?
- TTTheKiwiNinja99Dec 5, 20253.0Food is ok but they take like 15 minutes to get it to ya even if they aren't that busy.
- TWTaylor WolfeNov 16, 20251.0Waited thirty minutes after ordering. Only people here.They hadn’t even started any of our orders; we had to remind them, then gave us the wrong drinks. Workers standing around not doing anything, acting confused when we ordered simple drinks straight off the menu. Never had this kind of experience at a Dunkin before. Do not recommend this location.
Frequently Asked Questions About Dunkin'
What are the regular opening hours of Dunkin' in Madison, AL?
Dunkin' in Madison, AL is open daily from 5:00 AM to 8:00 PM.
Does this Dunkin’ location offer delivery and curbside pickup services?
Yes, they offer both delivery and curbside pickup services.
Can I order ahead using a mobile app at Dunkin' in Madison?
Yes, you can order ahead using the Dunkin’ app available for both iOS and Android devices.
What types of food and beverages are served at this Dunkin' location?
They serve coffee, espresso, breakfast sandwiches, donuts, tea, and a variety of baked goods, including seasonal drinks like the Cookie Butter Cloud Latte and Peppermint Mocha.
Is there a drive-thru available at Dunkin’ in Madison, AL?
Yes, this location has a drive-thru service for convenient pickup.
What payment methods are accepted at this Dunkin' location?
They accept debit and credit card payments.
Does Dunkin’ in Madison offer free Wi-Fi and dine-in options?
Yes, they provide free Wi-Fi and have dine-in seating available.
What nearby places can customers visit before or after their Dunkin' visit?
Customers can visit Taziki’s Mediterranean Cafe for Greek cuisine, BodyRok Madison for Pilates workouts, or the nearby Juice Bar Madison for smoothies and juices before or after their Dunkin' visit.
How can T-Mobile and Verizon stores near Dunkin’ be helpful to visitors?
The nearby T-Mobile and Verizon stores are convenient for customers who may need mobile phone services or accessories while visiting Dunkin’.
What wellness and beauty services are close to Dunkin' in Madison?
Beauty services like Top Nails & Spa and Terrabacio Madison Aveda Salon and Spa are located nearby, offering nail, beauty, and spa treatments for customers to enjoy before or after their meal at Dunkin’.