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Donatos Pizza

4.2
(470 reviews)

Business Details

8000 Madison Blvd Suite D106, Madison, AL
35758, United States
(256) 772-6789
https://www.donatos.com

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.

Location

Donatos Pizza
8000 Madison Blvd Suite D106, Madison, AL
35758, United States

Hours

Reviews

4.2
470 reviews
5 stars
293
4 stars
87
3 stars
35
2 stars
20
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some praised the staff's friendliness and attentiveness, while others reported issues with order accuracy and responsiveness.

Food Quality

Overall, customers enjoyed the pizza and wings, highlighting fresh ingredients and good flavors, but there were complaints about incorrect orders and inconsistent quality.

Order Accuracy

Several customers experienced issues with incorrect orders, including missing items and wrong toppings, leading to frustration.

Pricing Concerns

Customers noted that prices have increased, with some feeling that the value does not match the cost, leading to dissatisfaction.

Atmosphere

The restaurant's atmosphere was generally described as clean and welcoming, though some noted it could be cold or lacking in decor.
  • AS
    Alexis Small
    Jan 21, 2026
    5.0
    ETHAN YOU ROCK!!!! HAD A LONG DAY AT WORK AND CAME AND GOT A HOT FRESH PIZZA😊😊😊...THANKS GUYS
  • TL
    Tiffany Leach
    Jan 7, 2026
    5.0
    I just had the best experience at Donatos!! The employee working today 1.7.26 that took my order and brought me my pizza was TOP TIER customer service experience!! I made a mistake and didn’t get his name but he has set the standard for my 2026 year!! The pizza was also amazing !!
  • BC
    Brian Curnel
    Dec 16, 2025
    1.0
    So you take a 9.99 special running for years and jump it to 15.25 overnight. It’s your business but as a customer I can say bye, and that’s the case here. I have other options
  • LR
    Lee Rogers
    Dec 11, 2025
    4.0
    Edge to edge toppings on your pizza is a great way to serve delicious pizza. We love the founders large pizza. Easy access in Madison. The restaurant was kind of cold but we were some of the first people that day. I love the taste of their pizza.
  • RR
    RW
    Nov 23, 2025
    5.0
    Always a great time and experience!

Frequently Asked Questions About Donatos Pizza

What type of pizza is Donatos Pizza famous for?

Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.

What are the operating hours of Donatos Pizza in Madison, AL?

Donatos Pizza is open daily from 10:30 AM to 10:00 PM.

Brand Certified Facts from Donatos Pizza

This information is certified by Donatos Pizza and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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