Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Location
Hours
Reviews
4.2
467 reviews
5 stars
291
4 stars
86
3 stars
35
2 stars
20
1 star
35
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Multiple customers reported issues with incorrect orders, including missing items and wrong toppings.
Customer Service
Feedback on customer service was mixed; while some praised the staff's friendliness, others noted a lack of attentiveness and professionalism.
Food Quality
The pizza received high praise for its taste and freshness, but there were complaints about inconsistency and some negative experiences with specific orders.
Pricing Concerns
Several customers expressed dissatisfaction with the pricing, feeling it was too high for the quality received.
Delivery Issues
There were numerous complaints about delivery delays and problems with the delivery service.
- TLTiffany Leach5 days ago5.0I just had the best experience at Donatos!! The employee working today 1.7.26 that took my order and brought me my pizza was TOP TIER customer service experience!! I made a mistake and didn’t get his name but he has set the standard for my 2026 year!! The pizza was also amazing !!
- BCBrian CurnelDec 16, 20251.0So you take a 9.99 special running for years and jump it to 15.25 overnight. It’s your business but as a customer I can say bye, and that’s the case here. I have other options
- LRLee RogersDec 11, 20254.0Edge to edge toppings on your pizza is a great way to serve delicious pizza. We love the founders large pizza. Easy access in Madison. The restaurant was kind of cold but we were some of the first people that day. I love the taste of their pizza.
- RRRWNov 23, 20255.0Always a great time and experience!
- DRDe - RayNov 5, 20255.0Always a treat
Frequently Asked Questions About Donatos Pizza
What type of pizza is Donatos Pizza famous for?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.
What are the operating hours of Donatos Pizza in Madison, AL?
Donatos Pizza is open daily from 10:30 AM to 10:00 PM.
Does Donatos Pizza in Madison offer delivery and pickup services?
Yes, Donatos Pizza provides in-store pickup, delivery, and same-day delivery services.
Where is Donatos Pizza located in Madison?
Donatos Pizza is located at 8000 Madison Blvd Suite D106, Madison, AL 35758.
How can I place an order from Donatos Pizza?
You can order online through their website at https://donatos.com/menu?location=123 or via their mobile apps on iOS and Android.
What payment methods are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Are there any special offers available at Donatos Pizza?
Yes, you can add a side for just $5 as a special offer.
What are some nearby places I can visit before or after dining at Donatos Pizza?
Nearby, you can visit Smoothie King for smoothies, Jersey Mike's Subs for sandwiches, or Publix Super Market at Madison Centre for grocery shopping.
Is there a place nearby where I can get printing or shipping services?
Yes, The UPS Store 2988 is nearby and offers printing, packing supplies, and shipping services.
Are there beauty and spa options close to Donatos Pizza?
Yes, Head Start Haircare and US Nails are nearby beauty and spa locations where you can get hair and nail services.