Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Multiple customers reported issues with incorrect orders, including missing items and wrong toppings.
Customer Service
While some reviews praised the friendly and helpful staff, others noted a lack of politeness and attentiveness from certain employees.
Food Quality
The pizza received mixed reviews; many enjoyed the taste and freshness, while others criticized it for being overpriced or not meeting expectations.
Timeliness
Several customers experienced delays with their orders, both for pickup and delivery, leading to frustration.
Atmosphere
The restaurant's decor and cleanliness were generally well-received, contributing to a positive dining experience for many.
RR
RW
1 day ago
5.0
Always a great time and experience!
DR
De - Ray
Nov 5, 2025
5.0
Always a treat
MM
Matt
Oct 10, 2025
1.0
Paid for a 12 piece boneless wings and only got 6. Didn't know until I got home.
JL
John Langford
Sep 20, 2025
5.0
I'm visiting in the area for my job. I placed a pick up order for a pizza and it was ready at the time that was indicated. The pizza had plentiful, fresh toppings and a good flavor. Quite pleased overall.
KM
kimberly marano
Aug 22, 2025
5.0
I had an ordered delivered through Uber and was not pleased. The store went out of their way to make it right. Sorry I rated poorly on Uber if I could change my rating I would. Thank you for taking care of your customers. Rare thing nowadays