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Domino's Pizza

3.3
(353 reviews)

Business Details

8800 Highway 72 W, Madison, AL
35758, United States
(256) 830-8333
http://www.dominos.com/?utm_campaign=menutest

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food RestaurantDomino's Pizza
Looking for great pizza in Madison? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 8800 Highway 72 W .

Location

Domino's Pizza
8800 Highway 72 W, Madison, AL
35758, United States

Hours

Reviews

3.3
353 reviews
5 stars
159
4 stars
40
3 stars
23
2 stars
20
1 star
111

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times for orders, poor customer service, and difficulty reaching staff by phone.

Order Accuracy

Many reviews highlighted problems with incorrect orders, missing items, and inadequate responses to complaints.

Food Quality

Feedback varied on food quality, with some praising the pizza while others complained about undercooked or poorly made items.

Staff Performance

While some customers noted friendly staff, many expressed frustration with management and overall service efficiency.
  • BP
    Barlet Productions
    Feb 17, 2026
    5.0
    Always been my go to and families for a bit, the people are cool and while orders can sometimes take a bit it's understandable given the location.
  • JR
    Jason Ray
    Jan 16, 2026
    1.0
    One pizza on the left is fresh but had a big hole & the thin crust for my daughter on the right we opened it; looks like it’s a day old or at least hours old! Like they tried to resell a mistake or something I’m not feeding this to my kids! I’d like my money back lol
  • SS
    Surprise
    Dec 10, 2025
    5.0
    Very great service. We ordered pizza but instead of thin crust it got hand tossed and with out any conversation Manager changed right away. Great service and great management. We really appreciate it for your service Thank you to Mr. Manager TJ
  • JS
    James Strickland
    Nov 30, 2025
    1.0
    So this has happened multiple times & im not happy about it. I hesitated to take a DoorDash order today from them because they NEVER have the order ready when I get there, but I accepted it. I get there & no surprise, it’s not ready. After about 5 minutes they say they messed up the pizza and it’ll be another ten minutes before it’s ready if I wanted to cancel the order so I can go make some money. Too late, they already wasted my time, money, and gas, also screwing up my stats with DoorDash. No apology for the inconvenience or anything, just this nonchalant attitude like this happens all the time…..because it does. They suck and I’m not accepting anymore orders from them, most certainly never eating here either, big giant thumbs down.
  • KS
    Kashyap Shah
    Nov 8, 2025
    1.0
    I am writing to express my dissatisfaction with the service I recently received from this store. On November 8th, I placed an order for a pizza at 5:10 PM. However, at 6:04 PM, I received a voicemail stating that my pizza was left outside my door, but it was not delivered as claimed. Upon contacting your store, an employee named Jackie informed me that nothing could be done and ended the call abruptly. Consequently, I decided to visit the store to seek a refund or to receive my pizza in person. Unfortunately, I experienced a wait time of over 25 minutes before anyone acknowledged my presence. After explaining the situation, the staff informed Jackie, who was managing at the time, but she ignored my presence, continuing with her tasks without addressing my complaint. Despite waiting for an additional hour, Jackie never came to speak with me. During my time in the store, it came to my attention that several other customers were experiencing issues with their orders as well. I am disappointed with the way this situation was handled and the lack of customer service provided.

Frequently Asked Questions About Domino's Pizza

What types of pizzas can I order at Domino's Pizza in Madison?

You can order Specialty Pizzas or build your own pizza choosing from New York Style, Handmade Pan, or Parmesan Stuffed Crust options.

What are the delivery hours for Domino's Pizza at 8800 Highway 72 W, Madison?

Delivery is available every day from 10:00 AM to midnight, except on Friday and Saturday when delivery is available until 1:00 AM.

Brand Certified Facts from Domino's Pizza

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Certified March 01, 2026Yext Knowledge Graph
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