Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Madison? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 8800 Highway 72 W .
Customers frequently reported extremely slow service, long wait times for orders, and difficulty reaching staff by phone.
Order Accuracy
Many reviews highlighted problems with incorrect orders, missing items, and poor quality of food received.
Staff Performance
Feedback indicated a lack of professionalism and poor customer service from staff, including rude interactions and unhelpful responses.
Food Quality
While some customers praised the pizza quality, many others complained about undercooked or poorly prepared food.
Management Concerns
Several reviews pointed to poor management practices, including inadequate staffing and failure to address customer complaints effectively.
KS
Kashyap Shah
Nov 8, 2025
1.0
I am writing to express my dissatisfaction with the service I recently received from this store. On November 8th, I placed an order for a pizza at 5:10 PM. However, at 6:04 PM, I received a voicemail stating that my pizza was left outside my door, but it was not delivered as claimed.
Upon contacting your store, an employee named Jackie informed me that nothing could be done and ended the call abruptly. Consequently, I decided to visit the store to seek a refund or to receive my pizza in person. Unfortunately, I experienced a wait time of over 25 minutes before anyone acknowledged my presence.
After explaining the situation, the staff informed Jackie, who was managing at the time, but she ignored my presence, continuing with her tasks without addressing my complaint. Despite waiting for an additional hour, Jackie never came to speak with me.
During my time in the store, it came to my attention that several other customers were experiencing issues with their orders as well.
I am disappointed with the way this situation was handled and the lack of customer service provided.
RR
Rich Richy
Oct 29, 2025
5.0
Im actually surprised at only an average of 3 and a half stars for this Dominoes store location.
This Dominoes has been my go to pizza place for the last 4 or 5 months.
There is a girl named Abigail that seems to be the person preparing my pizza 90% of the time and I have given feedback after getting pizza there calling her a pizza goddess because ive opened the box and the pizza looks like I imagined it should when I ordered and tastes the same. She is just good at what she does.
Best Dominoes location ive been to and I won't be going to any other anytime soon. 💯
GT
GF Traveler
Oct 15, 2025
4.0
The only reason it doesn’t get 5 stars is because I had to unglue it from the box. It tasted great especially for a GF pizza.
TM
Trina Minor
Oct 3, 2025
1.0
This Store doesn’t deserve any stars. I ordered a pizza last week but my delivery address was out of the area. I never received my pizza and the amount paid was never refunded. I called the store and told them about the situation, the man who answered the phone said “ I Find that difficult to believe” then hung up on me.
MG
Marcia Garner
Sep 18, 2025
5.0
I had stopped going to this Domino’s Pizza location because the food was lackluster and skimpy on the toppings. Tonight, I ordered the BEST pizza from them ever! I’m very satisfied and they did not disappoint! I don’t know if there’s new management but thank you!