Domino's Pizza

3.4
492 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantFast Food Restaurant
Looking for great pizza in Madison? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino's pizza near you is here to satisfy your cravings with taste and quality. Order from 437 Hughes Rd .

Location

Domino's Pizza
437 Hughes Rd, Madison, AL
35758, United States

Hours

Reviews

3.4
492 reviews
5 stars
228
4 stars
55
3 stars
37
2 stars
39
1 star
133

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times for both delivery and pickup, often exceeding the estimated times provided by the app.

Order Accuracy

There were numerous complaints about incorrect orders, missing items, and failure to follow special instructions.

Customer Service

Many reviews highlighted poor customer service, including rude staff interactions and unresponsive management.

Food Quality

While some customers enjoyed the food, there were significant complaints about cold pizzas, incorrect toppings, and overall food quality.

Staffing Problems

Several reviews indicated that the location is often understaffed, contributing to delays and poor service.
  • MS
    Matthew Smith
    Oct 31, 2025
    1.0
    The service at this location is absolute trash! A 45 minute wait in their lobby after giving them over a hour to prepare my food because it was Halloween and I received two cold pizzas and my sauces missing for my breadsticks!
  • MB
    Maddie B
    Oct 25, 2025
    5.0
    My order was correct and good.
  • LC
    Liv Cornelison
    Oct 19, 2025
    1.0
    I wanna know why Matthew thinks it's okay to not knock on my door and put the food on the ground instead of handing the order to me like instructed on the order. I hope that $4 he got treats him well. I will not be ordering from this location again. They can't even answer their phone. Shocker. Couldn't even eat my food I paid for because it was getting cold outside. No knock, no nothing
  • AH
    Asia Humphrey
    Sep 26, 2025
    1.0
    I ordered on 9/17/25 and my meal was made incorrectly. It was a school night and i had to get my children in bed and couldn’t return to the store for my meal to be remade as I picked it up. I contacted the manager Denise and spoke with her. She apologized and stated they’re working on getting red indicators for the no garlic spread because it’s a frequent issue with the store & my orders as well. My family and I weren’t able to eat the meal I paid for because my order instructions weren’t followed. Denise credited my account with $17 equivalent to the order total (over by 52 cents). 9/24/25 I had a relative pick up a dessert with an extra icing cup totaling 6.48. No one would answer the line so I could alert them of my credits placed by Denise . I informed my relative of all pertinent details to help them locate these credits. The window cashier was reportedly extremely rude, didn’t greet her, reluctantly gave her the extra icing cup that was already ordered and stated there was no record of such credit but said I’ll just give it to you. This is unacceptable and I still have a remaining credit owed to me of $10.48 after using some of the grand $17 credit. I tried to call several times today and no one will answer at the 437 Hughes rd location in Madison, al 35758 I work everyday and have tried to call to get this resolved. I’ve done an online complaint 2 business days ago that has YET to be responded . Holding on the phone over 15mins just to not be answered for days now! Like no this unacceptable! I’m still owed money and the service clearly needs correction! I’m a prior restaurant manager and this is absolutely unacceptable. Hopefully someone here sees this and responds.
  • JM
    Jon Medrano
    Sep 21, 2025
    1.0
    Almost an hour and a half to deliver 1 pizza is absolutely ridiculous. No reason it should take this long. Update: hour and 45 minutes for my pizza to be delivered, once it got here it was cold. Love having to microwave a "fresh" pizza.

Frequently Asked Questions About Domino's Pizza

What types of pizzas does Domino's Pizza in Madison offer?

Domino's Pizza in Madison offers a variety of Specialty Pizzas, as well as options to build your own on New York Style, Handmade Pan, or Parmesan Stuffed Crust pizzas.

What are the delivery hours for Domino's Pizza at 437 Hughes Rd in Madison?

Delivery is available from 10:00 AM to midnight Monday through Thursday and Sunday, and from 10:00 AM to 1:00 AM on Friday and Saturday.