Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.4
625 reviews
5 stars
231
4 stars
122
3 stars
88
2 stars
54
1 star
130
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers enjoyed the ice cream and blizzards, but many reported issues with food temperature and quality, including dry burgers and melted ice cream.
Cleanliness
Numerous reviews highlighted unsanitary conditions, including dirty floors, bathrooms, and overall lack of cleanliness in the dining area.
Customer Service
Feedback on service was mixed; while some praised friendly staff, many others reported rude behavior and poor customer service experiences.
Operational Issues
Customers frequently encountered problems with order accuracy, long wait times, and inconsistent hours of operation.
Atmosphere
The location's atmosphere was criticized for being uninviting, with complaints about the restaurant being attached to a gas station and having a musty smell.
- JMJerrell MitchellNov 17, 20254.0Stopped by drive thru and got dessert
- CMChad McDanielNov 3, 20255.0Fast and friendly service
- JAJus aintRiteOct 5, 20255.0Perfectly cooked hot and delicious
- JGJeff GordonSep 5, 20253.0Normally just get a blizzard. Delicious.
- MMMLCAug 22, 20251.0Rude employees
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Madison, AL offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, fries, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes, malts, and DQCakes.com products.
What are the operating hours of Dairy Queen Grill & Chill in Madison, Alabama?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Is the Dairy Queen Grill & Chill in Madison family-friendly and equipped for children?
Yes, it is family-friendly and welcomes children. The location provides booster seats, high chairs, and is wheelchair accessible.
Does Dairy Queen Grill & Chill offer drive-thru and mobile ordering options?
Yes, this location has a drive-thru and supports mobile ordering and rewards through their app.
Does the Madison Dairy Queen Grill & Chill have amenities like restroom and free WiFi?
Yes, the location has restrooms and offers free WiFi to customers.
Where is Dairy Queen Grill & Chill located in Madison, AL?
It is located at 7584 US Hwy 72 W, Madison, AL 35758-9555, USA.
Can I find car wash services near Dairy Queen Grill & Chill in Madison?
Yes, near the Dairy Queen you can find Wash N' Roll Car Wash and Extreme Clean Auto Wash for car wash and auto detailing services.
Are there banking or financial services near Dairy Queen Grill & Chill in Madison?
Nearby banking options include Renasant Bank, Bank Independent, and Renasant Mortgage for various financial services.
What entertainment or recreational places are close to Dairy Queen Grill & Chill?
Nearby entertainment options include Altered Reality, LLC, an arcade and virtual reality center, and Club Pilates, a pilates studio and gym.
Can customers visiting Dairy Queen in Madison conveniently access real estate services nearby?
Yes, several real estate agents and agencies like Reli Title - Huntsville, ERA King Huntsville, Sierra Vehawn, and others are located near Dairy Queen for customers who might need such services.