Customers consistently praised the food as fresh, delicious, and well-prepared, with many highlighting specific menu items.
Customer Service
The staff received numerous compliments for their friendliness, helpfulness, and excellent service, contributing to a welcoming atmosphere.
Cleanliness
Feedback was mixed regarding cleanliness; while some praised the cleanliness of the restaurant, others reported dirty tables and unsanitary conditions.
Order Accuracy
Several customers expressed frustration with order accuracy, specifically mentioning missing items in their orders.
AT
Alondra Torres
3 days ago
1.0
I had a really disappointing experience at CAVA today. The 2 girls working at the front had very poor customer service and honestly acted like they didn’t want to be there or serve customers. There was no greeting, no effort to ask questions or help with ordering, and the interaction felt very dry and unwelcoming. Customer service makes a big difference in the overall experience, and unfortunately this visit felt rushed and uncomfortable. I hope management works on improving customer engagement and attitude toward guests. For the amount of money I paid for 2 people I’d hope for even a little bit of good customer service.
SD
Susanna Dunlap
Feb 22, 2026
3.0
I’ve made three digital orders now, and every single time the dressing I order on the side is left out of the order completely. Despite the order being printed on the lid of the food and on the outside of the bag, it is ALWAYS overlooked. The food is fresh, delicious, and tasty. I just wish they could get the order right on the first try.
JB
John Booth
Feb 21, 2026
2.0
I love CAVA but this location is not the one. It’s almost always dirty inside, they’re out of food and the food is mid. Our last visit every table was disgusting. They were out of ice and even after multiple people asking for it to be refilled nothing happened.
PT
patrick tellis
Feb 19, 2026
5.0
Best experience, from the moment I walked in I was welcomed with great smiles and amazing smelling food! The workers provided me with information about the menu to help my process better. Great work
CL
Chris Lindsey
Feb 17, 2026
4.0
My daughter and I met up for lunch. This is whatvshe picked and was my first time dining at any CAVA. I'm always up for a good food adventure. My food was really good and I'll ve back for that. It was very plentiful for the amount of food that I got. The not so good. The lady at the register was not disrespectful nor friendly. She was almost like she didn't want to be there. The tables were not cleaned. We went to several and felt like we were going to stick to the table. We never found a table that wasn't sticky.
CAVA serves fast-casual Mediterranean cuisine with customizable greens and grains bowls, salads, and pitas.
What are the operating hours of CAVA in Madison, AL?
CAVA is open daily from 10:30 AM to 10:00 PM.
Where is CAVA located in Madison?
CAVA is located at 8254 Highway 72 West Building 250, Suite B, Madison, AL 35758, United States.
Does CAVA offer delivery and takeout services?
Yes, CAVA offers both delivery and takeout services.
Which payment methods are accepted at CAVA?
CAVA accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
Can families and children dine at CAVA?
Yes, CAVA welcomes families and children and has a children's menu available.
How can I order food from CAVA ahead of time?
You can explore the menu and order ahead by visiting https://order.cava.com/stores.
Is there seating available for dine-in customers at CAVA?
Yes, CAVA provides seating for dine-in customers.
What nearby restaurants can I visit along with CAVA for more dining options?
Nearby restaurants include Bad Daddy's Burger Bar, Maple Street Biscuit Company, Chipotle Mexican Grill, and Taziki's Mediterranean Cafe, offering a variety of cuisines from burgers to Tex-Mex and Mediterranean dishes.
Are there nearby services or stores I can visit when going to CAVA?
Yes, there are nearby stores like Verizon and T-Mobile for mobile phone needs, as well as beauty and spa services such as Drybar Shops and VSL Nail Spa Clift Farm.
What nearby spots are good for a dessert or snack after dining at CAVA?
You can visit Cinnaholic for desserts or Dunkin' for coffee and smoothies, both located close to CAVA.
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