Bruegger's Bagels

3.7
413 reviews

About

Bagel ShopBreakfast RestaurantCafeCoffee ShopSandwich RestaurantCaterer
Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Bruegger's Bagels
347 Hughes Road, Madison, AL
35758, United States

Hours

Reviews

3.7
413 reviews
5 stars
184
4 stars
85
3 stars
41
2 stars
37
1 star
66

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the bagels and cream cheese, noting they are delicious and fresh, though some reported issues with undercooked items.

Customer Service

Service quality is inconsistent; many reviews highlight rude or inattentive staff, while a few mention friendly and helpful employees.

Staffing Issues

Frequent complaints about being understaffed, leading to long wait times and poor service during busy hours.

Operational Problems

Customers reported issues with the store not opening on time, being out of stock on popular items, and a dysfunctional ordering system.

Cleanliness and Atmosphere

Several reviews noted cleanliness issues and a need for improvements in the store's environment.
  • JP
    Jeremiah Penrod
    Nov 1, 2025
    5.0
    Great experience! Customer service is top tier and the food is amazing, I'm addicted I drive from Tennessee for this.
  • JS
    jabria scott
    Nov 1, 2025
    5.0
    The GM is amazing! Great hospitality and gives great suggestion on bagel combinations. I’m addicted! Love it❤️
  • LR
    Leesha Rob
    Oct 27, 2025
    1.0
    I've been here before but it was a long time ago and I remember the bagles were good and the staff was friendly. This time, not so much and I'll never return. The cashier was a bit rude and dry and when I got my bagel there was an eye lash on it 🤬 I had already left the establishment so I tossed it in the trash. What a waste.
  • KS
    Karen Selvage
    Oct 13, 2025
    5.0
    The best bagels and cream cheese spread. So delicious
  • TB
    Thomas Bongiorno
    Oct 7, 2025
    4.0
    Bagels are good. Tasty. Kind of small. Very fresh

Frequently Asked Questions About Bruegger's Bagels

What types of bagels does Bruegger's Bagels in Madison offer?

Bruegger's Bagels offers authentic New York style bagels, including gourmet topped bagels and made-in-Vermont cream cheese options.

What are the operating hours for Bruegger's Bagels at 347 Hughes Road?

The store is open Monday to Friday from 6:00 AM to 2:00 PM, Saturday from 6:30 AM to 2:00 PM, and Sunday from 7:00 AM to 2:00 PM.