Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.
Customers generally praised the bagels and cream cheese, noting they are delicious and fresh, though some reported issues with undercooked items.
Customer Service
Service quality is inconsistent; many reviews highlight rude or inattentive staff, while a few mention friendly and helpful employees.
Staffing Issues
Frequent complaints about being understaffed, leading to long wait times and poor service during busy hours.
Operational Problems
Customers reported issues with the store not opening on time, being out of stock on popular items, and a dysfunctional ordering system.
Cleanliness and Atmosphere
Several reviews noted cleanliness issues and a need for improvements in the store's environment.
JP
Jeremiah Penrod
Nov 1, 2025
5.0
Great experience! Customer service is top tier and the food is amazing, I'm addicted I drive from Tennessee for this.
JS
jabria scott
Nov 1, 2025
5.0
The GM is amazing! Great hospitality and gives great suggestion on bagel combinations. I’m addicted! Love it❤️
LR
Leesha Rob
Oct 27, 2025
1.0
I've been here before but it was a long time ago and I remember the bagles were good and the staff was friendly. This time, not so much and I'll never return. The cashier was a bit rude and dry and when I got my bagel there was an eye lash on it 🤬 I had already left the establishment so I tossed it in the trash. What a waste.
KS
Karen Selvage
Oct 13, 2025
5.0
The best bagels and cream cheese spread. So delicious