Brand Certified
Bojangles
4.0(600 reviews)
Certified by Bojangles • Mar 01, 2026
Business Details
101 J. E. Briscoe Way, Madison, AL
35758, United States
Certified by Bojangles • Mar 01, 2026
(256) 325-2743
Certified by Bojangles • Mar 01, 2026
https://locations.bojangles.com/al/madison/101-j.-e.-briscoe-way.html
Certified by Bojangles • Mar 01, 2026
About
Certified by Bojangles • Mar 01, 2026
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Certified by Bojangles • Mar 01, 2026
Hours
Certified by Bojangles • Mar 01, 2026
Reviews
4.0
600 reviews
5 stars
318
4 stars
126
3 stars
49
2 stars
26
1 star
81
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed; while some praised friendly staff like Tammi, others reported rude behavior and long wait times.
Food Quality
Food quality was inconsistent, with some customers enjoying the meals while others complained about undercooked or cold items.
Management Issues
Several reviews highlighted poor management and lack of training among staff, leading to negative customer experiences.
Cleanliness
The restaurant was generally noted as clean, contributing positively to some customers' dining experiences.
Customer Experience
Overall, customer experiences varied widely, with some expressing satisfaction and others feeling disappointed due to service and food quality issues.
- AGAlicia gordon2 days ago5.0The young man at the drive thru was very polite. His name is Jamichaeel.
- KBKristoff BjorgmanFeb 26, 20261.0Useless and worthless service! They can't get things done on time!
- EDElizabeth DavisFeb 24, 20262.0Counter is dirty, person working the register is clearly sick (wearing a mask and coughing), verbalizing it’s just a cold. NO CUSTOMER SERVICE!! Was not greeted not once. Dried tubs of sides. Not covered at all!! Team lead does not seem to care. They need an impromptu inspection.
- LSLucas StanfordFeb 15, 20261.0Talking down to me and was made to wait with no one in line or in the dinning room. Then asked what was taking so long. They was rude and was threatening to call the cops on after wait to long for my food will not be back what ever manager was on duty at 7:00pm on 2/15/26 would be fired in my kitchen on the spot very disrespectful and unprofessional. Executive chef Stanford
- STSonia TerryFeb 14, 20265.0The staff was hustling and we could tell they were putting customer service first. Food was excellent. Friendly staff. Manager lady very friendly and busy.
Brand Certified Facts from Bojangles
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Certified March 01, 2026Yext Knowledge Graph
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