Brand Certified
Arby's
4.1(875 reviews)
Certified by Arby's • Mar 01, 2026
Business Details
7785 Highway 72 W, Madison, AL
35758, United States
Certified by Arby's • Mar 01, 2026
(256) 864-2303
Certified by Arby's • Mar 01, 2026
http://www.arbys.com/locations/us/al/madison/7785-highway-72-w/store-7068
Certified by Arby's • Mar 01, 2026
About
Certified by Arby's • Mar 01, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Mar 01, 2026
Hours
Certified by Arby's • Mar 01, 2026
Reviews
4.1
875 reviews
5 stars
418
4 stars
253
3 stars
101
2 stars
36
1 star
67
What are people saying?
AI-generated from recent customer reviews
Food Quality
Several customers reported issues with food quality, including cold items, undercooked or poorly prepared sandwiches, and complaints about portion sizes.
Service Issues
Numerous reviews highlighted poor service experiences, including long wait times, incorrect orders, and unprofessional staff behavior.
Cleanliness
Some customers praised the cleanliness of the restaurant and restrooms, noting it as a positive aspect of their visit.
Customer Experience
While some customers had positive experiences with friendly staff and good service, many expressed frustration with order accuracy and overall service quality.
- SHSunshine HooverDec 23, 20255.0I ordered on the app and when I arrived. The location was super clean and very friendly!
- DRDanette ResendezDec 21, 20251.0No stats given. Went to the drive thru to place an order and the employee said welcome to my personal hell… needless to say we did not order. Do better…
- SMStephen MitchellDec 10, 20251.0Wife picked us up some food, and it is now all in the trash. The roast beef my wife and I had tasted terrible. She described it as "slimey" but I feel it was bad meat. It has a distinct bad taste to it, Sweet tea was sour, daughters steak tips were burnt so bad they were not consumable. Will not be going back for awhile, and that was a waste of 33$
- SWSimona WilliamsDec 10, 20252.0Nearly $10 for a brisket sandwich with hardly any brisket at all. Maybe 4 slices of thinly sliced brisket. What a disappointment. Waste of money.
- KAKelly Knight AllenNov 25, 20251.0Went to Arby's this evening to get food for the family. We walked in and saw no one!! I looked around the counter and there was a lady on the drive through. I said hello, but she never looked up, didn't even acknowledge that she had any customers. She.continued to play on her phone. We stood there for over 5 minutes just waiting yo be acknowledged. We finally left and she didn't even notice. I don't think that we will be going there again.
Brand Certified Facts from Arby's
This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website