Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.8
1,822 reviews
5 stars
425
4 stars
265
3 stars
280
2 stars
201
1 star
651
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted filthy conditions, including dirty bathrooms and unclean dining areas.
Customer Service
Numerous customers reported rude and unhelpful staff, with many experiences of poor service and long wait times.
Order Accuracy
Several customers experienced issues with incorrect orders and missing items, leading to dissatisfaction.
Food Quality
Feedback indicated inconsistent food quality, with reports of cold or poorly prepared items.
Staffing Issues
Many reviews mentioned understaffing, leading to slow service and overwhelmed employees.
- SPSheryl Parks1 day ago5.0Staff was friendly even with a special order late at night
- SBSheila Byrd (Bratbaby)5 days ago1.0Employees ignored the front counter for at least 4 minutes. Went thru drive thru ordered crispy chicken add bacon combo. I was on my lunch break at the time..got back to work and noticed I was given someone else's order. Called McDonald's and spoke to mgr and she said she would call me back. Never heard from her..Ii called back no answer.
- APAndres Heredia PulidoNov 17, 20251.0Placed an online order 10mins ahead. Check in for curbside pick up waiting another 13 mins and my order never came out. I needed to leave for work and I just left
- RDRyan DawsonNov 14, 20254.0Little slow because school busses, but the Mc Rib was on point..
- LMLilu MishOct 27, 20251.0Driving from New Orleans to Tallahassee We just stopped for lunch here and this must be the filthiest Mc’s I’ve ever seen in all my years eating at McD’s 1) the glass on the screens to order: one greasy finger print thing, including the plastic signs with the numbers to use at the tables. 2) the tables and chairs: not one didn’t have crumbs of cheese and lettuce bits from the previous customers. 3) the bathroom: I was already gagging… garbage bins overflowing and the sink was covered with greyish stain that no one bother to clean. 4) all the ladies working there couldn’t be bothered with the guests How this place could have repeated customers I have no clue… McD’s headquarters and is NOT doing a good job monitoring its franchises like they used to do ages ago. And the Health Inspector probably has NOT set foot here in ages. Shame!!!
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Loxley, AL?
McDonald's in Loxley is open daily from 5:00 AM to 11:00 PM.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open daily from 5:00 AM to 11:00 PM.
During what hours is delivery available from this McDonald's?
Delivery is available every day from 5:30 AM to 10:45 PM.
Does McDonald's in Loxley offer curbside pickup services?
Yes, McDonald's offers curbside pickup as part of its pickup and delivery services.
How can I order McDonald's online or through an app?
You can order through the McDonald's App available on iOS and Android, or use the online delivery link provided.
What payment options are accepted at McDonald's in Loxley?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there WiFi available at this McDonald's?
Yes, McDonald's in Loxley provides WiFi service for customers.
What restaurants are near McDonald's in Loxley for alternative dining options?
Nearby dining options include Burger King, Waffle House, Hardee's, RaceWay, and Arby's, providing a range of fast food and breakfast choices.
Are there any transportation or travel-related places near McDonald's that can help with getting there?
Yes, nearby places such as Gulf Shores Highway and Alabama State Route 59 offer convenient travel routes to McDonald's.
What other services or facilities nearby might I find when visiting McDonald's in Loxley?
You can find gas stations like Chevron Station Loxley and Circle K, hotels such as Wind Chase Inn and Bay Inn and Suites, plus shopping at Tanger Outlet Mall close to McDonald's.