Whataburger

3.9
1502 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • TakeoutAvailable
  • Credit cardAvailable
  • DebitAvailable

Location

Whataburger
1824 ASHVILLE RD, LEEDS, AL
35094, United States

Hours

Reviews

3.9
1,502 reviews
5 stars
770
4 stars
290
3 stars
157
2 stars
95
1 star
190

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, but there were complaints about cold or poorly prepared items.

Service Issues

Many reviews highlighted slow service and order inaccuracies, with some customers experiencing rude or indifferent staff.

Cleanliness

There were mixed reviews about cleanliness, with some customers noting a clean atmosphere while others reported dirty conditions.

Customer Experience

While some customers praised friendly staff and good service, others reported negative experiences due to poor communication and long wait times.
  • KM
    Kandi Macy
    Nov 5, 2025
    4.0
    Good for fast food!
  • KC
    Keisha Cantrell
    Nov 4, 2025
    1.0
    can’t even get an order right!!! even when you’re the ONLY person in line!!! lady at the speaker extremely rude, no wonder you’re stuck working at a fast food place that sucks
  • HM
    Hannah Maloney
    Oct 26, 2025
    3.0
    My husband got a cheeseburger that he couldn't keep eating, the fries were floppy and gross but my patty melt was pretty good. Lady who ran the drive thru that night was friendly!
  • RL
    Rennie Lynne
    Oct 25, 2025
    3.0
    Food was great, customer service was awful. 10/25 morning shift drive thru
  • MR
    Monica Rubio
    Oct 12, 2025
    1.0
    As a DoorDash driver, I’ve had my fair share of experiences, but Whataburger's prioritization is a major concern. Upon arrival, I noticed that dine-in customers and drive-thru orders were prioritized over DoorDash deliveries, even when DoorDash orders were placed well before many dine-in and drive-thru customers arrived. In my experience, I waited over 30 minutes for an order that was supposedly only missing fries, while about 12 to 14 indoor customers and roughly 10 drive-thru customers who ordered after me received their food first. In total, around 20 to 25 customers were served before my order was even completed. There was no communication from the staff about the delay, and I had to repeatedly ask for updates. The manager, who had colored hair, seemed indifferent to the situation and offered no resolution. This lack of communication and the apparent prioritization not only impacted my earnings but also wasted valuable time. The staff’s indifferent attitude only added to the frustration. I hope Whataburger addresses this issue to ensure better service for both DoorDash drivers and customers.

Frequently Asked Questions About Whataburger

Where is Whataburger located?

Whataburger is located at 1824 Ashville Rd, Leeds, AL 35094, United States.

What are the operating hours of Whataburger in Leeds?

Whataburger in Leeds is open 24 hours a day, seven days a week.