Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported long wait times for food, both in-store and drive-thru.
Food Quality
Many reviews mentioned cold, stale, or poorly prepared food, with specific complaints about the chili and fries.
Staff Friendliness
Some employees received praise for their friendliness and helpfulness, while others were criticized for poor service.
Cleanliness
Several customers noted that the restaurant was dirty, with issues like unclean floors and lack of napkins.
Order Accuracy
Numerous complaints about incorrect orders and missing items were reported.
PN
Patricia Neal
Oct 20, 2025
5.0
The people who took my order were very nice. But.. I had chili and a baked potato. The baked potato was very good and fresh. The chili was horrible. I had to throw it away. It was sour like vinegar was in it, also there was big round onions like on a sandwich round and it was a taste of overwhelming onion and sour tomato sauce. I usually like Wendy's chili. 888
EE
eve
Oct 19, 2025
2.0
I can’t even blame the workers that much for bad service, they seemed to be understaffed.
When we walked in, there was no one else there, placed our order for togo, and sat down to wait. 2 other small families walked in after us, and ended up getting their food before we did. After about 20-25 minutes, we got up to ask for a refund since we had somewhere to be. We waited in line again for another 10 minutes or so, the woman taking the orders was making them as she took them which made it go by slower. When we asked for a refund, she apologized and asked what we had and said she can make it super quick. Took about another 5 minutes since she was making it fresh, which was thoughtful. She also offered us a free frosty, which was nice.
I think they just need more employees, especially since the lobby was dirty and they didn’t have any napkins anywhere. Not really worth $22, also.
AS
Alejandro Sanchez
Oct 4, 2025
1.0
I literally can’t think of a worse Wendy’s lol
BT
Brandey Taylor
Sep 25, 2025
1.0
Order though doordash. Kids meal fine. My two biggie bag sandwich was smashed. Frys old and not salted
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Leeds, AL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Leeds, AL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (205) 640-3533.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 471 - Moody #7 Wendy’s serve breakfast?
Yes, this Wendy’s location in Leeds, AL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the hours of operation for Wendy's at 2045 Village Dr, Leeds, AL?
Wendy's at 2045 Village Dr is open daily from 7:00 AM to 11:00 PM.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at 2045 Village Dr has a drive-thru open every day from 7:00 AM to 11:00 PM.
Can I order Wendy's food for delivery or takeout?
Yes, this location offers dine-in, drive-thru, takeout, and delivery where available.
How can I order Wendy's food online or via an app?
You can order through Wendy's mobile app available on the Apple App Store or visit https://order.wendys.com to place your order.
Does this Wendy's serve breakfast?
Yes, this Wendy's in Leeds, AL serves breakfast including combos, sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's website, mobile app, and in-restaurant nutrition posters.
Which nearby restaurants can I visit before or after dining at Wendy's?
Nearby restaurants include Burger King, Arby's, Milo's Hamburgers, Ruby Tuesday, Chipotle Mexican Grill, and Waffle House, offering a variety of options if you're exploring the area.
Are there any nearby convenience stores or gas stations near Wendy's?
Yes, convenience stores and gas stations such as Circle K, The Store, Raceway, and One Stop are close by and can be convenient stops when visiting Wendy's.
What health or medical facilities are located near this Wendy's?
Nearby medical and health services include Advanced Dermatology and Skin Care Specialists, Alabama Anesthesiology and Pain Consultants, and FYZICAL Therapy & Balance Centers.