Wendy's

3.4
957 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2045 Village Dr, Leeds, AL
35094, United States

Hours

Reviews

3.4
957 reviews
5 stars
316
4 stars
222
3 stars
153
2 stars
82
1 star
184

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, both in-store and drive-thru.

Food Quality

Many reviews mentioned cold, stale, or poorly prepared food, with specific complaints about the chili and fries.

Staff Friendliness

Some employees received praise for their friendliness and helpfulness, while others were criticized for poor service.

Cleanliness

Several customers noted that the restaurant was dirty, with issues like unclean floors and lack of napkins.

Order Accuracy

Numerous complaints about incorrect orders and missing items were reported.
  • PN
    Patricia Neal
    Oct 20, 2025
    5.0
    The people who took my order were very nice. But.. I had chili and a baked potato. The baked potato was very good and fresh. The chili was horrible. I had to throw it away. It was sour like vinegar was in it, also there was big round onions like on a sandwich round and it was a taste of overwhelming onion and sour tomato sauce. I usually like Wendy's chili. 888
  • EE
    eve
    Oct 19, 2025
    2.0
    I can’t even blame the workers that much for bad service, they seemed to be understaffed. When we walked in, there was no one else there, placed our order for togo, and sat down to wait. 2 other small families walked in after us, and ended up getting their food before we did. After about 20-25 minutes, we got up to ask for a refund since we had somewhere to be. We waited in line again for another 10 minutes or so, the woman taking the orders was making them as she took them which made it go by slower. When we asked for a refund, she apologized and asked what we had and said she can make it super quick. Took about another 5 minutes since she was making it fresh, which was thoughtful. She also offered us a free frosty, which was nice. I think they just need more employees, especially since the lobby was dirty and they didn’t have any napkins anywhere. Not really worth $22, also.
  • AS
    Alejandro Sanchez
    Oct 4, 2025
    1.0
    I literally can’t think of a worse Wendy’s lol
  • BT
    Brandey Taylor
    Sep 25, 2025
    1.0
    Order though doordash. Kids meal fine. My two biggie bag sandwich was smashed. Frys old and not salted
  • CC
    Cissy Clark
    Sep 6, 2025
    1.0
    Way ro slow! Food was cold!

Frequently Asked Questions About Wendy's

Is 471 - Moody #7 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.