Sonic Drive-In

3.8
1025 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Leeds, AL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 7701 Parkway Drive for the ultimate SONIC experience!

Location

Sonic Drive-In
7701 Parkway Drive, Leeds, AL
35094, United States

Hours

Reviews

3.8
1,025 reviews
5 stars
420
4 stars
261
3 stars
148
2 stars
65
1 star
131

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Food Quality

While some customers enjoyed the food, many complained about cold items, overcooked fries, and incorrect orders.

Staff Behavior

Several reviews highlighted rude or unprofessional behavior from staff, impacting the overall customer experience.

Drive-Thru Experience

Many customers expressed dissatisfaction with the drive-thru service, including being ignored or misinformed about ordering options.
  • TJ
    Tiffany Jennings
    Dec 31, 2025
    1.0
    I don’t usually do this, and I like to give credit where credit is due, But this is the worst sonic I’ve ever been to. I try to give it a chance every now and then and every time is a disappointment today I got a small mozzarella sticks, a small chili cheese fries, and a small Dr Pepper….. The Dr Pepper is flat, the mozzarella sticks they did not give me any marinara, And a chili cheese fries are burnt… Like can we like do something about this like what is going on?
  • BM
    Brenda Miller
    Dec 31, 2025
    4.0
    Little slow
  • KW
    Kayla Wideman
    Dec 6, 2025
    1.0
    We was passing though and needed a fast quick lunch, This is The Worst Sonic we have ever eaten at we spent $40 for 2 Regular Burger meals and a Regular Kids meal. Food was cold Burgers taste like they was made hours ahead the Chili cheese tots had a smear or Cheese and Chili on them and they taste as if the oil for the tots hadn't been Changed in awhile. The only thing good was the Two Drinks and Box juice from the kids meal. 0 stars for this place.
  • JJ
    John
    Nov 17, 2025
    2.0
    Ordered on the app for a large fountain drink as I was about to leave my house. Got there checked in and still waited 15min. If I hadn’t paid I would have just left.
  • EL
    EM L
    Nov 6, 2025
    4.0
    Can't figure out why Sonic gets only 3 stars. For years I've been driving past Sonic restaurants wondering how their food is. I've read the negative reviews and wondered. Well I finally tried it. I order the Chile Foot long hot dog and their double Cheese burger and fries. I loved the hot dog and I'll go back and have it again. The Cheese burger was pretty good, better than McDonalds, Burger King, WhataBurger (what a Mess, Yuk!). The only thing needs improvement is the Fries, they were over cooked or was sitting for a long time. Like to try their drinks some day.