McDonald's

3.6
1377 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1724 Ashville Rd, Leeds, AL
35094, United States

Hours

Reviews

3.6
1,377 reviews
5 stars
482
4 stars
335
3 stars
251
2 stars
122
1 star
187

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Mixed reviews on food quality; some found it fresh and hot, while others received cold or incorrect items.

Cleanliness

The restaurant was noted for being clean and well-maintained, although some mentioned issues with the bathrooms.

Staff Performance

While some staff were praised for their friendliness and professionalism, others were criticized for being unhelpful or unprofessional.

Drive-Thru Experience

The drive-thru service received both positive and negative feedback, with some praising speed and organization, while others experienced delays and order mistakes.
  • RR
    RileyKatherine
    1 day ago
    5.0
    I came here yesterday and it was decently busy. The girl working back there notified everyone that they were short staffed and they are trying their best. I truly appreciate her positivity and work ethic as long as the younger man working up front yesterday aswell. Great employees!
  • DC
    Dom Croom
    4 days ago
    5.0
    The 2 people at the window tonight were fantastic made my day 👍
  • LW
    Laura Williams
    Nov 9, 2025
    1.0
    RAW CHICKEN!!! DO NOT DINE HERE!!! They served me raw chicken on a crispy chicken deluxe sandwich. I called the store and the manager Steven told me I would have to drive all the way back up there for a refund. Offered no empathy, did not bother to take my details, did not seem to care. This is NOT food safety protocol. He should have at least asked for my details in case I get sick. This restaurant is going to make people very sick if not cause someone to die from this kind of negligence and lack of food safety handling. I have never in my life tasted something so nasty and I will be lucky if I ever get the memory of the horrid texture of biting into raw chicken out of my mind. To make matters worse, to require your customer to come all the way back to your establishment to get the items recooked as a refund option is beyond an absurd response. The drive there alone costs more in gas and time than the sandwich was ever worth. Not to mention why would anyone in their right mind want or even trust food from a restaurant that just served them raw chicken?! I will NEVER dine at McDonalds again, especially not this one.
  • JM
    Janice Mixon
    Oct 24, 2025
    3.0
    The cashier at first window, never spoke to me or thanked. She just asked for my money and gave me my receipt!! However, the younger lady at the 2nd window was very nice and hospitable. Food wasn't hot... fish sandwich & fries...old.
  • BT
    Bill Tiemann
    Oct 24, 2025
    4.0
    This is your typical McDonald's. Although this one does seem to have been updated recently, either that or it's a totally new building. Everything was neat and clean. The food was standard McDonald's fare. One thing I can say about McDonald's is that no matter where you go the food is the same which speaks highly of their quality control. I just wish they could ensure that the meat is located on the center of the bun with the cheese squarely centered as well.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 1724 Ashville Rd, Leeds, AL?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.

When is the McDonald's drive-thru open?

The drive-thru is open from 5:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.