Dunkin'

3.6
297 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Leeds, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2111 Moody Parkway, Leeds, AL
35094, United States

Hours

Reviews

3.6
297 reviews
5 stars
167
4 stars
21
3 stars
19
2 stars
17
1 star
73

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and helpful staff, highlighting specific employees for their exceptional service.

Order Accuracy

Numerous reviews indicated issues with incorrect orders, missing items, and poor communication regarding menu items.

Product Freshness

Several customers reported receiving stale or poorly prepared food items, particularly donuts and breakfast sandwiches.

Cleanliness

Mixed feedback on cleanliness, with some customers noting dirty conditions while others reported a clean environment.

Overall Experience

While some customers had positive experiences, a significant number expressed disappointment with service speed and product quality.
  • CC
    Carly
    Oct 29, 2025
    1.0
    Ordered a hot coffee.. gave me iced. Politely told them I ordered my drink hot. They then handed me a cold latte in a cup meant for hot drinks. What the hell lol come on people
  • MJ
    Mitchell Jones
    Oct 22, 2025
    5.0
    The staff were awesome espcially the cute girl who took my order Kayla. She was really sweet funny and helped me out with my order bc I didn’t know what to get. Every thing was fresh my donuts were awesome and the staff was awesome! Will be returning
  • NS
    Natalie Sanders
    Oct 21, 2025
    5.0
    Driving to Atlanta, I went through the drive thru of the Dunkin Donuts in Moody, AL on Sunday 10/19/25 and was greeted by a very nice gentleman at the speaker/window. He was so respectful, kind, and professional! He also had the friendliest smile that in return lit my entire morning up! He took my payment and handed me my order of Pumpkin Spice Donuts (that were so fresh and delicious) with speed. He was so amazing at his job! Although I was in a rush, he made such a wonderful impact, that I had to pull over to run in and get his name: Mitchell Jones!! I've never had a drive thru experience as pleasant as with Mr. Mitchell Jones! Great job!
  • TG
    Terry Gabert
    Oct 21, 2025
    5.0
    My wife and i were just passin thru and stopped in there for much needed coffee and a donut. Coffee was hot and fresh, donut was good and warm and the young man at the counter i think his name was either Michael or Mitchell was very nice.
  • HH
    Heather Hill
    Oct 21, 2025
    5.0
    I ran through this morning & wanted to commend this location for excellent service from the moment I pulled up to place the order. The gentleman greeted me with a very upbeat & fun attitude - come to find out, he was the Manager of the Moody store, Cornelius. I pulled around to pay for my order only to be greeted by Mitchell who took my payment. He was so positive & kind while doing his job. He gave me my order quickly which was fresh & delicious. The entire experience was amazing & I wanted to brag & give credit where it is due. I will definitely be stopping more often!

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Leeds, AL?

Dunkin' in Leeds, AL is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' offers both delivery and curbside pickup services.