Dunkin'

3.6
302 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Leeds, AL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2111 Moody Parkway, Leeds, AL
35094, United States

Hours

Reviews

3.6
302 reviews
5 stars
169
4 stars
21
3 stars
21
2 stars
17
1 star
74

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and helpful staff, with specific mentions of individual employees who provided exceptional service.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor communication regarding menu availability.

Product Freshness

Several customers reported receiving stale or poorly prepared food items, particularly donuts and breakfast sandwiches.

Cleanliness

There were complaints about the cleanliness of the store, including dirty tables and unsanitary conditions in the bathroom.

Inconsistent Experience

While some customers had positive experiences, others reported significant declines in service and product quality, indicating inconsistency at this location.
  • LK
    Lauren King
    Dec 13, 2025
    3.0
    Y'all please for the love of any autistic that comes in the physical store, FIX THAT DRINK MACHINE! When I'm standing there trying to order food with my toddler in my arms and all I can hear is what sounds like the crazy cat lady screaming in my ear, it makes it hard to focus and order properly! I've never had a store setting overload me that bad. Even my daughter was starting to get upset.
  • LC
    L Cannon
    Dec 5, 2025
    1.0
    I received drinks I didn’t order tea that was unsweet and I wasn’t advised they were out of certain donuts she just didn’t give them to me I contacted a manager and was told to send a copy of my receipt so I did only to be told ok now stop by location for a refund?? Why do I have to do all that Mr. Knight??? It truly makes me feel like I should no longer visit this location again ever… I didn’t get the order wrong you did why am I being penalized? It’s like let’s make it hard for her to get a refund and that’s not cool. I was t going to post a review until I received that message. Do better sir!!!
  • CC
    Carly
    Oct 29, 2025
    1.0
    Ordered a hot coffee.. gave me iced. Politely told them I ordered my drink hot. They then handed me a cold latte in a cup meant for hot drinks. What the hell lol come on people
  • NS
    Natalie Sanders
    Oct 21, 2025
    5.0
    Driving to Atlanta, I went through the drive thru of the Dunkin Donuts in Moody, AL on Sunday 10/19/25 and was greeted by a very nice gentleman at the speaker/window. He was so respectful, kind, and professional! He also had the friendliest smile that in return lit my entire morning up! He took my payment and handed me my order of Pumpkin Spice Donuts (that were so fresh and delicious) with speed. He was so amazing at his job! Although I was in a rush, he made such a wonderful impact, that I had to pull over to run in and get his name: Mitchell Jones!! I've never had a drive thru experience as pleasant as with Mr. Mitchell Jones! Great job!
  • HH
    Heather Hill
    Oct 21, 2025
    5.0
    I ran through this morning & wanted to commend this location for excellent service from the moment I pulled up to place the order. The gentleman greeted me with a very upbeat & fun attitude - come to find out, he was the Manager of the Moody store, Cornelius. I pulled around to pay for my order only to be greeted by Mitchell who took my payment. He was so positive & kind while doing his job. He gave me my order quickly which was fresh & delicious. The entire experience was amazing & I wanted to brag & give credit where it is due. I will definitely be stopping more often!

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Leeds, AL?

Dunkin' in Leeds, AL is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' offers both delivery and curbside pickup services.