Arby's

4.1
963 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2033 Village Dr, Leeds, AL
35094, United States

Hours

Reviews

4.1
963 reviews
5 stars
494
4 stars
262
3 stars
105
2 stars
48
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied, with some praising friendly staff while others reported rude behavior and poor service.

Food Quality

Food quality was inconsistent; some customers enjoyed fresh and hot meals, while others received cold or incorrect orders.

Cleanliness

Several reviews highlighted the cleanliness of the restaurant, contributing positively to the overall experience.

Order Accuracy

Many customers experienced issues with incorrect orders or missing items, leading to dissatisfaction.

Staffing Issues

Short staffing was noted as a recurring problem, impacting service speed and overall customer experience.
  • MB
    Matthew Bradley
    Nov 22, 2025
    5.0
    We came here on a Saturday night and even though they were extremely short staffed, the food and experience was exceptional. There was only one person working the entire restaurant and he kept calm under pressure and did a fantastic job. If you’re ever here, ask for Bryan, you won’t be disappointed!
  • AH
    Autumn Hernandez
    Oct 9, 2025
    1.0
    We frequent this location, maybe twice monthly. Tonight's experience was underwhelming to say the least. The man working the drive thru, presumably the manager, with long hair, had no hair net. My italian sub, which is a favorite from many moons ago, wasn't as good as usual. My husband had the new "steak bite" sandwich, he said he wouldn't order it again. Thankfully, I did check for sauces before leaving, I chose them, when I ordered online, but there was no sauce in the bag. When I got home to warm the now cold food, I realized we were most definitely taken for on our fry portions!! I totally would've waited for them to cook enough to fill the order. I'm very disappointed Arby's. For $40, Do better!!
  • JS
    Jeffrey Smith
    Sep 21, 2025
    4.0
    Roast beef seemed a bit too salty. Good otherwise.
  • GM
    Gloria Mcchesney
    Jul 4, 2018
    5.0
    Love their new chicken salad sandwiches