McDonald's

3.4
817 reviews
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Business Details

24712 US Hwy 31, Jemison, AL
35085, United States
(205) 688-1975
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
24712 US Hwy 31, Jemison, AL
35085, United States

Hours

Reviews

3.4
817 reviews
5 stars
277
4 stars
161
3 stars
137
2 stars
77
1 star
165

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service, with many expressing frustration over staff attitudes and lack of responsiveness.

Food Quality

Numerous reviews highlighted issues with food quality, including cold, stale, or incorrect items, leading to dissatisfaction among customers.

Cleanliness

Several customers noted that the restaurant was often dirty, with sticky floors and unclean tables, contributing to a negative dining experience.

Staff Performance

Many reviews indicated that the staff appeared overwhelmed, inexperienced, or untrained, impacting the overall service quality.
  • AH
    Antonyo Hickman
    2 days ago
    1.0
    Every time I come to this McDonald’s, it seems that it’s a problem either my food ain’t fresh or they act like they don’t know what they’re supposed to do up in there. I work at a fast food restaurant and it’s a shame that every time when I come up here Half of the time, I feel be not all the way done cooked or I spend a lot of money and they don’t smile or nothing. They have attitudes and they when you tell them that something is wrong. They want to get mad with you. The manager is up in there when you get cocky with you This McDonald’s down here in Jemison need too close
  • HC
    Hershel Cain
    Jan 1, 2026
    1.0
    Wasn’t able to get my food because “they didn’t want to fix the drawer to get more ones” so couldn’t make my purchase and the manager refused to even talk to me
  • NB
    Nasan Bagadaa
    Dec 28, 2025
    1.0
    The food was bad.
  • AJ
    Ashleigh Jackson
    Dec 24, 2025
    5.0
    Very friendly Josh and Samantha were absolutely fantastic
  • HC
    heidi connell
    Nov 28, 2025
    1.0
    This has gotta be the worst McDonald’s in central Alabama. At this point me and my family will not be going back, I’d prefer to drive the Shelby county for McDonald’s. You absolutely will not spend less than 30-45 minutes in line waiting for food that’s cold and old. Waiting almost an hour just to get home throw the food away. And this hasn’t happened just once or twice, it’s every time we’ve gone to this location for the last year.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Jemison, AL?

McDonald's in Jemison is open from 5:00 AM to midnight Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.

What are the drive-through hours at this McDonald's location?

The drive-through is open from 5:00 AM to midnight Monday through Thursday and Sunday, and from 5:00 AM to 1:00 AM on Friday and Saturday.