Whataburger

3.8
184 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Location

Whataburger
3151 Highway 78 East, Jasper, AL
35501, United States

Hours

Reviews

3.8
184 reviews
5 stars
104
4 stars
19
3 stars
14
2 stars
21
1 star
26

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoyed the food, there were consistent complaints about cold or improperly prepared items, including stale buns and cold fries.

Service Issues

Numerous reviews highlighted problems with order accuracy and long wait times, particularly in the drive-thru, leading to frustration among customers.

Staff Friendliness

Several customers praised the friendly and attentive staff, with specific mentions of individual employees providing excellent service.

Cleanliness

The restaurant's cleanliness received mixed reviews, with some customers noting dirty tables and unsanitary conditions during their visits.

Pricing Concerns

Many customers felt that the prices were too high for the quality and service received, with some suggesting better value at other establishments.
  • KH
    Kelly Heape
    Nov 13, 2025
    3.0
    I went in to order and they did not come to the counter to take my order. They just stood over by the drive through talking.And they seen me. So I drove through the drive through and ordered. The food was really good and the girl in the drive through was nice. The only reason I gave it a 3 star was because of the trouble for me to actually get to order and get my food.
  • MB
    Madison Barrett
    Nov 11, 2025
    2.0
    I went to Whataburger while my husband was at the tire store this was about 4pm as I was walking to Whataburger this young blonde girl in a car leaving wearing her uniform was flipping her middle finger off at a worker at the tire store yelling child rapist now I don’t know the story on what happened but that is unprofessional and shouldn’t be allowed by Whataburger management to hire someone with disrespect and colorful language while wearing the uniform yall should be ashamed of yourself for having an employee like that
  • NN
    Nik
    Nov 5, 2025
    4.0
    Cashier was a little too serious about things that I would've let roll off my shoulders.
  • RT
    Roxann Turner
    Nov 2, 2025
    3.0
    The food was good… once the order was corrected. We love Whataburger and eat it a lot while traveling for work. But the Jasper AL store is lacking…. The girl at the register ‘Blue C’, who or whatever that is supposed to be was rude and very unfriendly. I’m sorry ‘Blue C’ if we were an inconvenience for you while ordering our food and while trying to get it corrected because the order was wrong. ‘Blue C’ needs a position in the back where her negative aura doesn’t show to the patrons. Also, I ordered a chicken sandwich; it came with lettuce and tomato; just a word of advice, if you will not eat old wilted lettuce yourself do not assume others will eat it.
  • DM
    Darin Murphy
    Oct 31, 2025
    5.0
    Food was very delicious and the portions are large too! The staff are very friendly, fast, and professional.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Jasper, AL?

Whataburger in Jasper, AL is open 24 hours a day, 7 days a week.

Where is Whataburger located in Jasper, AL?

Whataburger is located at 3151 Highway 78 East, Jasper, AL 35501, USA.