Wendy's

4.1
1293 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2801 Us 78 E, Jasper, AL
35501, United States

Hours

Reviews

4.1
1,293 reviews
5 stars
648
4 stars
325
3 stars
191
2 stars
48
1 star
81

What are people saying?

AI-generated from recent customer reviews

Food Quality

Overall, customers praised the food quality, with many enjoying specific items like the Frosty swirls, chili, and burgers.

Service Issues

Several reviews highlighted poor service experiences, particularly in the drive-thru, with complaints about long wait times and rude staff.

Cleanliness

The cleanliness of the dining area received mixed reviews, with some customers noting it was clean while others reported unsanitary conditions.

Staff Performance

While some staff were commended for their friendliness and efficiency, others were criticized for rudeness and lack of professionalism.

Operational Hours

Customers expressed frustration over inconsistent operating hours, particularly the frequent closure of the dining area and early closing times.
  • HA
    heather allore
    Nov 13, 2025
    5.0
    Always great service and food when we come here. Only fast food still left with healthy choices on the menu. Gotta love that chili!!!
  • ME
    Melissa Ezell
    Nov 9, 2025
    5.0
    Food was good and hit..Very fresh
  • GR
    Gina Riddle
    Nov 8, 2025
    5.0
    My husband and I ate dinner around 4:30 and left extremely satisfied. He got the triple cheeseburger combo and I got the double cheeseburger combo. The burgers were hot and delicious. The fries were hot and spot on, as always. We were served by a super friendly staff and they keep a clean and tidy dining room. A++ food and service! Jasper, Al
  • KD
    Keonie Duncan
    Nov 7, 2025
    1.0
    WORST SERVICE!!!!! I SPECIFICALLY ASKED FOR TACO SALAD... ASKED IF IT HAD MEAT (ESPECIALLY PORK/BACON.) SHE SAID NO. I REPEATED MYSELF X3. TOLD HER NO BACON... NO CHICKEN.. MANY PPL DONT EAT PORK BUT WILL EAT CHICKEN. I GET THAT. IT WAS LATE & DARK. I GER HOME & SALAD WAS COVERED IN MEAT. SO I CALL UP THERE MANAGER PRETENDS NOT HERE ME HANGS UP. I END UP CALLING MULTIPLE TIMES. SHE HANGS UP SEVERAL TIMES. THIS CONTINES TO HAPPEN. I EVEN LEAVE A MESSAGE. IM NOT ONE FOR FAST FOOD. BUT YOU WOULD THINK YOU COULDN'T GO WRONG ON A SALAD. I REALLY HATE TO COMPLAIN. JUST FEEL MANAGEMENT NEEDS TO DO THE RIGHT THING, CUSTOMERS WORK HARD FOR THEIR MONEY$$ AND EVEN FOR A SALAD IT COST$$
  • JB
    Jesse Boshell
    Oct 24, 2025
    5.0
    Cashier was new but I've worked food before and completely understand. Take your time darlin, you got this and don't let unruly customers thatsnever worked food get you down. Food was fresh and my order was made correctly. Love you guys, keep up the amazing work ❤️

Frequently Asked Questions About Wendy's

Is Jasper Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.