Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported poor service, including incorrect orders, long wait times, and rude staff.
Food Quality
While many customers enjoyed the food, there were complaints about freshness and incorrect items.
Cleanliness
The dining area was noted as clean by some, but others mentioned it could be improved, especially during busy times.
Drive-Thru Experience
The drive-thru service was often criticized for being slow and inefficient, with some customers leaving without placing an order.
Loyalty and Value
Despite issues, many customers expressed loyalty to the brand and appreciated the value for money.
JH
Julia Hicks
Jan 1, 2026
4.0
They have good food & the customer have great service
KL
Ken Lindsay
Dec 22, 2025
3.0
We used the drive through, I had to repeat my order several and they still got everything but the drinks wrong. I went inside to get one of the items exchanged for the correct burger. The lady working the counter was very nice and appalagetic. They made that sandwich right, it wasn't until later we found the other one wasn't right.
MS
Melinda Swafford
Dec 6, 2025
3.0
I love Wendy's in Jasper Al. I will drive 30 min to get there just for their sweet ice tea. I drove that drive to be disappointed. Corporate has put a machine in for the tea. Disgusting. Please 🙏 I bed of u to bring back the tea that u had! Very disappointed. If I knew Dave or Wendy id complain to them personally! Signed a very disappointed loyal Jasper Al Wendy's customer!! BRING BACK THE TEA!!
HA
heather allore
Nov 13, 2025
5.0
Always great service and food when we come here. Only fast food still left with healthy choices on the menu. Gotta love that chili!!!
KD
Keonie Duncan
Nov 7, 2025
1.0
WORST SERVICE!!!!! I SPECIFICALLY ASKED FOR TACO SALAD... ASKED IF IT HAD MEAT (ESPECIALLY PORK/BACON.) SHE SAID NO. I REPEATED MYSELF X3. TOLD HER NO BACON... NO CHICKEN.. MANY PPL DONT EAT PORK BUT WILL EAT CHICKEN. I GET THAT. IT WAS LATE & DARK. I GER HOME & SALAD WAS COVERED IN MEAT. SO I CALL UP THERE MANAGER PRETENDS NOT HERE ME HANGS UP. I END UP CALLING MULTIPLE TIMES. SHE HANGS UP SEVERAL TIMES. THIS CONTINES TO HAPPEN. I EVEN LEAVE A MESSAGE. IM NOT ONE FOR FAST FOOD. BUT YOU WOULD THINK YOU COULDN'T GO WRONG ON A SALAD. I REALLY HATE TO COMPLAIN. JUST FEEL MANAGEMENT NEEDS TO DO THE RIGHT THING, CUSTOMERS WORK HARD FOR THEIR MONEY$$ AND EVEN FOR A SALAD IT COST$$
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's in Jasper, AL?
The drive-thru is open daily from 6:30 AM to midnight.
Does this Wendy's location in Jasper, AL serve breakfast?
Yes, breakfast is served here. You can order breakfast combos, sandwiches, coffee, and sides through the app or website.
What payment options are accepted at Wendy's in Jasper, AL?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I order food from Wendy's for delivery or pickup?
You can order food using the Wendy's app or at order.wendys.com by selecting this location.
Where can I find Wendy's menu pricing and nutritional information?
Menu pricing and nutrition details can be viewed on the Wendy's website or mobile app once you select the Jasper location.
Is Wendy's in Jasper, AL open for dine-in and does it have a drive-thru service?
Yes, this Wendy's location offers dine-in and drive-thru services.
How can I contact Wendy's Jasper location for questions or feedback?
You can call (205) 221-3005, visit the Wendy's contact page online, use live chat, or complete their customer satisfaction survey with your receipt details.
Are there any other fast food restaurants near Wendy's Jasper?
Yes, nearby fast food places include Bojangles, Sonic Drive-In, Popeyes Louisiana Kitchen, and Arby's, offering various meal options if you want alternatives.
What nearby automotive services can I find around Wendy's in Jasper?
Around Wendy's, you'll find several car dealers and automotive services such as Jasper Auto Sales, E-Z Auto Credit, Hometown Auto Sales, Star Automotive Inc, Robinson & Sons Auto Group, and Maloy Automotive LLC.
Are there medical facilities near Wendy's that customers can visit if needed?
Nearby medical centers include Fast Pace Health Urgent Care, Expercare hospital, Jasper Comprehensive Dentistry, Urgent Care Northwest, and Precision Sports Medicine & Orthopedics, providing urgent care and specialist services.